At The Headland we blend Heritage with Heart to createunforgettable experiences. We are deeply committed to putting the Cornishcommunity first and protecting our stunning coastline. As a proud EarthCheckpartner eco-friendly practices are in our DNA. We dont just talk aboutsustainability; we live it every day. Together we provide effortless elevatedhospitality in spaces designed for everyonewhere our guests (and theirfour-legged friends!) can relax play and make lifelong memories.
The Role
We are searching for a confident and communicativeReservationist to ensure our guests expectations are continually surpassed. Inthis vital role you will be the first point of contact for many of ourcustomers across our digital and telephone channels defining the service theyreceive from the moment they get in touch. If you are a flexibleproblem-solving professional who thrives in a busy thriving independent hotelenvironment we would love to hear from you.
What youll be doing:
What We Are Looking For:
Perks & Benefits
We believe in rewarding our team with exceptional you join us youll enjoy:
As well as regular awards and recognition:
Contract & Hours:We are offering either a full-time position at 40hours per week (reducing to 20 hours per week from June 2027) or a part-timeposition which would be either permanent or contracted until June 2027 based entirely on your preference.
To Apply
If you have what it takes to join a vibrantmulti-award-winning hotel we would love to hear from you!
If you would like any further information on the role beforeapplying please feel free to get in touch with our HR team
Please note: In line with UK Immigration and Employment Lawproof of ID (Passport National Identity Card or Birth Certificate) will berequired during the application process.
As a proud EarthCheck partner we dont just talk aboutsustainabilitywe live it embedding world-class environmental management andeco-friendly practices into everything we do.
Reservationist • Newquay, England, UK
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