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Samsic UK
Regional Security & Front of House OfficerSamsic UK • Newport, Wales, UK
Regional Security & Front of House Officer

Regional Security & Front of House Officer

Samsic UK • Newport, Wales, UK
28 days ago
Job type
  • Full-time
  • Permanent
Job description

About the Role

Samsic UK Security is looking for a professional reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport..

This is a great opportunity for someone who enjoys working in a professional front-of-house environment takes pride in delivering excellent customer service and can maintain a calm visible and reassuring security presence.

The successful candidate will support multiple sites so flexibility and a positive attitude are essential. Full site training will be provided.

Due to the nature of the site the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.

Working Pattern

You will be contracted to work 10 hours per week on a rota basis.

Flexibility is required as shifts may include:

  • Days Nights and weekends(Monday to Friday) 1 to 2 days a week.
  • Bank Holidays
  • Cover a site in Newport.
  • overtime will be available.

Rota details and site coverage requirements will be discussed during the interview process.

Key Responsibilities

As a Regional Security & Front of House Officer your duties will include:

  • Providing a professional meet-and-greet service to visitors staff and contractors
  • Delivering excellent customer service at all times
  • Managing enquiries in a polite calm and professional manner
  • Maintaining a smart alert and visible security presence
  • Monitoring and managing site systems within the security control base
  • Completing accurate reports and incident logs when required
  • Supporting access control and visitor management procedures
  • Acting as a professional ambassador for Samsic UK Security and the client
  • Liaising effectively with the client site teams and Contract Manager
  • Following site procedures assignment instructions and health and safety requirements

About You

We are looking for someone who is professional dependable and confident working in a customer-facing security role.

You should have:

  • A valid SIA Door Supervisor or Security Guarding Licence
  • Excellent verbal communication skills
  • A polite approachable and professional manner
  • Strong customer service skills
  • Good attention to detail
  • Basic computer literacy
  • Good written English for reports and daily logs
  • A flexible approach to working hours and site coverage
  • A smart and professional appearance
  • The ability to remain calm and professional under pressure
  • A full 5-year checkable work history

Essential Requirements

To be considered for this role you must:

  • Hold a current SIA Licence
  • Have the right to work full time in the UK
  • Be fluent in spoken and written English
  • Be able to provide a full 5-year checkable history
  • Be willing to complete SC Clearance vetting
  • Be flexible to support multiple sites across the South Coast

What We Offer

  • Permanent full-time employment
  • Full site training
  • Uniform provided
  • SIA licence support
  • Pension scheme
  • Reward and recognition scheme
  • Career development opportunities
  • Apprenticeship scheme available
  • Strong management support
  • Opportunity to gain experience within a professional secure client environment
  • Pay rate will increase inline with the rest of the security team to 13.21.

Apply Now

If you are a professional customer-focused Security Officer looking for a varied role across multiple sites we would be pleased to hear from you.

Apply today and join Samsic UK Security as part of our regional support team.


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Regional Security & Front of House Officer • Newport, Wales, UK

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