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Marsh McLennan
Client AdvisorMarsh McLennan • Exeter, England, UK
Client Advisor

Client Advisor

Marsh McLennan • Exeter, England, UK
25 days ago
Job type
  • Full-time
Job description

Company:

Marsh Commercial

Description:

We are seeking a talented individual to join Marsh Commercial in Exeter or Cardiff. This is a hybrid role that has a requirement of working at least four days a week in the office.

The role: Client Advisor

We have an exciting opportunity here at Marsh Commercial as were looking to recruit a Client Advisor to join us in our Enterprise Centre of Excellence. Within your role youll be responsible for servicing both new & existing clients with a range of commercial insurance products.

For this role we are happy to consider those with or without insurance experience. If successful youll be provided with a first-class induction as well as be given the opportunity to attain chartered insurance qualifications.

Once you have received initial training and support you will be responsible for servicing a dedicated portfolio of clients this can involve managing renewals invoicing producing new quotes upselling/cross selling additional products whilst handling any additional queries that are presented.

We will rely on you to:

  • Provide excellent client service on all aspects of account management to our clients ensuring client needs are identified and met in line with agreed service standards
  • Ensure timely completion of all set tasks ensuring client satisfaction at all times
  • Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
  • Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
  • Through training coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments

What you need to have:

  • Ideally youll have a minimum of 1 years experience within insurance / customer service / administration.
  • Strong literacy numeracy administration and communication skills that can be demonstrated via qualifications/grades gained during education
  • Ability to remain calm under pressure and be able to work flexibly when required
  • Excellent organisational skills with the ability to manage multiple enquiries simultaneously
  • Have experience utilising the Microsoft Office suite and similar products

What makes you stand out:

  • A desire for a long-term career within the insurance industry
  • Prior experience e.g. personal lines commercial private clients claims underwriting etc.
  • A thirst for learning and the opportunity to study for further insurance related qualifications

Why join our team:

  • We help you be your best through professional development opportunities interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
  • Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.

#hybrid

Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background civil partnership status disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments please contact us at

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.


Required Experience:

Unclear Seniority


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Client Advisor • Exeter, England, UK

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