Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients individuals and communities. Were helping our clients find new ways to drive growth enhance business performance and sustain leadership in the markets they serve. And were developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team youll help to evolve our business model to stay ahead of market forces industry trends and client needs. Our accounting finance human resources IT legal marketing and facilities management professionals work collaboratively to support Hurons collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future.
The HRSS Analyst delivers efficient high-quality HR support to employees managers and HR partners by managing inquiries providing system and process guidance and executing transactions within defined service level agreements (SLAs). This role supports key HR functions including Talent Acquisition and COEs while ensuring a seamless consistent employee experience. Success in this role requires strong attention to detail organization and a customer-focused approach to meet service expectations and drive operational excellence.
This will be a contract position with an approximate duration of six months with a strong view to moving permanent within that time frame.
Client Relationship Management
Partner with HRSS leadership and Center of Excellence (COE) teams to deliver high-quality HR services that align with organizational goals.
Serve as the first point of contact for employees addressing inquiries related to HR processes and systems.
Maintain consistent communication with stakeholders providing updates on HRSS initiatives escalations and resolutions.
HR Operations Support
Serve as the primary HR contact and trusted advisor for employees and managers providing guidance on policies processes onboarding and performance management.
Manage and resolve HR inquiries through the case management system ensuring accurate documentation and compliance with SLAs.
Execute core HR processes (onboarding performance cycles transactions) with a focus on timeliness accuracy and consistency.
Partner with HR teams COEs and vendors to deliver a seamless employee experience and escalate issues appropriately.
Support Talent Acquisition operations including interview coordination background checks and hire transactions.
Maintain HR data integrity and contribute to continuous improvement through documentation knowledge management and process enhancements.
Process Improvement
Collaborate with HRSS leadership to help identify opportunities for process optimization and automation.
Assist in testing and implementing new tools and processes to enhance the employee experience.
Qualifications (Knowledge Skills and Abilities):
Bachelors degree in Human Resources Business Administration or a related field.
A minimum of 1 years of experience in HR operations shared services or a similar role.
Proficiency in HR systems (e.g. Rooster Workday ServiceNow) and Microsoft Office Suite (Word Excel Outlook PowerPoint).
Experience supporting HR operations in a global or multi-regional environment.
Familiarity with process improvement methodologies and tools a plus(e.g. Lean Six Sigma).
Strong organizational and time-management skills with a proven ability to handle multiple priorities in a fast-paced environment.
A collaborative mindset with a high degree of self-awareness and adaptability to navigate challenging situations.
Resourceful in identifying and addressing potential issues before they escalate.
Analyst
United Kingdom
Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1
HR Shared Services Analyst (Contract) • Belfast, Northern Ireland, UK
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