Company descriptionCommunity Housing Officer
Salary: £36,793 - £39,539 per annum plus excellent benefits
Location: Walsall, West Midlands
Contract: Permanent, Full Time, 37 hours per week
Closing Date: 21st July 2026
Interview Date: 5th August 2026
At whg, our Community Housing Officers are at the heart of our neighbourhoods. This is a rewarding and fast-paced role where youll work directly with customers including those with vulnerabilities to sustain tenancies, strengthen communities and improve outcomes.
Youll build trusted relationships, support customers through challenges and take action where needed to protect individuals, communities and homes. From early intervention and tenancy support through to enforcement and partnership working, youll play a key role in delivering safe, sustainable and thriving communities.
Job descriptionMain job responsibilities:
- Deliver proactive, high-quality housing management services that reduce risk of harm to customers, communities and properties.
- Act as the main point of contact for customers, building relationships that empower them to manage their tenancies and make positive decisions.
- Manage a defined caseload, identifying early signs of tenancy risk and putting holistic s...