We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness goals.
We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. Our Perks : * B-Fed - complimentary lunch or breakfast. * Flexible schedule. * 28 days annual leave increases with tenure. * Free gym membership. * Complimentary gym membership for another person (after 2 years service). * Discounted Spa Treatments - 30% * Discounted Spa Goods - 20% ELEMIS Products. * Discounted Meals and Beverages - 50% cafe / bar. * Career & Personal Development training. * Mental Health, Well-Being and EAP Services. * Length of Service Awards. * Staff Awards and Bonuses. * Discounted entertainment and shopping. A typical day in the life of a Membership Advisor : * Promote and sell memberships through tours, presentations and follow ups with prospective members.
Conduct engaging and informative tours of the club, highlighting key features and benefits. * Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities. * Provide a welcoming and informative experience for all potential and new members. * Handle inquiries, appointments and follow up calls in a professional and timely manner. * Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments. * Maintain accurate and up to date membership records and ensure confidentiality of member information. * Assist with administrative tasks such as preparing reports and tracking sales metrics. * Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members. * Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty * Promote club programs, services and events to current and prospective members. * Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager. What we are looking for : * Good organisational and multitasking abilities. * The ability to think outside the box and be a self starter with your own initiative. * Have strong interpersonal and communications skills and a customer focused attitude. * A genuine passion for health, wellness and customer service. * The ability to establish rapport, build trust and demonstrate credibility. * The ability to work to deadlines and be KPI driven. * Ability to work flexible hours, including weekends and holidays. It would be desirable if you had previous experience in a sales, customer service or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets.
It would be advantageous if you had a degree or qualification in sales, marketing or a related field. Why Bannatyne? Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive.
As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.
We offer competitive compensation, opportunities for professional development and a supportive team culture. If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family!
Sales Advisor - Weybridge • Weybridge, Surrey, United Kingdom
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