Talent.com
Indie Campers
Customer Service Agent Zero Hour ContractIndie Campers • Edinburgh, Scotland, UK
Customer Service Agent Zero Hour Contract

Customer Service Agent Zero Hour Contract

Indie Campers • Edinburgh, Scotland, UK
29 days ago
Salary
£8.00 hourly
Job type
  • Part-time
Job description

ABOUT US

Indie Campers is a global leader in road trip travel offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

The Customer Service Agent is a dual-focused role:

  • Customer Experience Champion for rentals
  • Sales Specialist for RV purchase demos and conversions

This position is crucial to ensuring customers leave satisfied whether they are beginning a rental journey or purchasing their future RV.

THE ROLE

The Rental Service Agent executes all customer-facing rental operations and performs professional RV sales demonstrations to convert leads into buyers. This is a hands-on customer-centric role combining service product presentation operational execution and follow-up sales rentals and sales this role ensures every vehicle every interaction and every customer moment reflects Indie Campers high standards.

WHAT WILL YOU WORK ON

  • Customer Service & Operations: Conduct check-ins/check-outs briefings and provide ongoing rental support. Handle service recovery and emergencies with empathy.
  • Sales Demonstrations & Customer Engagement: Prepare and perform RV demos showcasing features specs and customer-specific needs. Ensure smooth handovers and all documentation is in order.
  • Sales Conversion & Lead Management: Track leads demos and follow-ups in CRM. Convert rental customers into sales opportunities and support the RV Sales District and City Lead to meet targets.
  • Product Knowledge & Technical Support: Maintain knowledge of Indie Campers RV models and perform basic system demos (lighting gas etc.). Troubleshoot and escalate issues as needed.

WHO ARE WE LOOKING FOR

  • Must have: 1-3 years in customer service sales hospitality rental or automotive environments.
  • Must have: Strong communication and customer engagement skills.
  • Must have: Ability to understand and explain technical RV/vehicle systems.
  • Must have: Hands-on adaptable solution-oriented under pressure.
  • Proficiency using Nice to have: CRM tools Must have: rental systems or nice to have: digital sales software.
  • Must have: Organised detail-focused and proactive in managing leads or customers.
  • Must have: Driving License (Category B) required.
  • Must have: English proficiency.
  • Must be open to: Part-time Zero hours contract
  • Expected hours: 8-24 per week

PHYSICAL AND OPERATIONAL REQUIREMENTS

  • Must Have: Able to stand walk and move around the depot for extended periods throughout the day.
  • Must have: Able to lift or carry light to moderate items (1015 kg).
  • Must have: Comfortable working outdoors in varying weather conditions.
  • Must have: Flexible to work weekends holidays and peak-season schedules.
  • Must have: Ability to interact with customers in different emotional states (excited stressed confused) with calmness and professionalism.

THE INDIE COMMITMENT!

  • Competitive compensation and commission opportunities.
  • Training in sales product knowledge customer service and RV technical systems.
  • Career growth across Rental Sales Operations or Servicing.
  • Travel benefits and access to the Indie Campers rental fleet.
  • Dynamic and multicultural working environment.

Are you Ready to Go Indie


Required Experience:

Unclear Seniority


Employment Type : Contract
Experience: years
Vacancy: 1
Create a job alert for this search

Customer Service Agent Zero Hour Contract • Edinburgh, Scotland, UK

Similar jobs

Account Director (Fixed-Term Contract Starting Oct 2026)

EmperorCity of Edinburgh, Scotland, GB
Temporary

Reporting to a Client Director, this role focuses on leading multi‑talented teams to deliver brilliant work and experiences for large and mid‑sized clients with diverse needs, building strong clien... Show more

 • Promoted

Travel Agent

The Travel ExpertsEdinburgh, Scotland, United Kingdom
Full-time +1

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Customer Journey Optimisation Specialist

DriverReviewsCity of Edinburgh, Scotland, GB
Full-time

A leading tyre reviews platform is seeking a Customer Journey Specialist in Edinburgh, Scotland.This entry-level position focuses on enhancing the customer experience by leveraging data and insight... Show more

 • Promoted

Independent Travel Agent

The Travel ExpertsEdinburgh, Scotland, United Kingdom
Full-time +1
Quick Apply

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Independent (Luxury) Travel Consultant

The Travel ExpertsEdinburgh, Scotland, United Kingdom
Full-time +1

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Call Centre Representative Agent Work At Home - Part Time Paid Panelists

ApexFocusGroupEdinburgh, Edinburgh, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No call centre representative agent experience needed.Call ... Show more

 • Promoted

Self-Employed Travel Agent

The Travel ExpertsPerth, Scotland, United Kingdom
Full-time +1

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Customer Service Representative Agent Work From Home - Remote Online Panelists

ApexFocusGroupEdinburgh, Edinburgh, GB
Remote
Full-time +3

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more

 • Promoted

Service Engineer

WolseleyEdinburgh, SCT, GB
Full-time +1

Competitive Salary + Bonus + Excellent Benefits.We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and ... Show more

 • Promoted

Customer Journey Specialist

DriverReviewsCity of Edinburgh, Scotland, GB
Full-time

Consumer reviews have become a hugely important source of reassurance for consumers shopping online.When you are online searching for a hotel, a new tv, a pair of trainers or a light bulb, chances ... Show more

 • Promoted

Field Service Engineer, UK (Scotland)

Cardiac ServicesCity of Edinburgh, Scotland, GB
Full-time

Cardiac Services is recruiting a new position for Field Service Engineer in our expanding Service department.The successful candidate will play a vital role in maintaining a range of medical device... Show more

 • Promoted

Independent (Cruise) Travel Consultant

The Travel ExpertsEdinburgh, Scotland, United Kingdom
Full-time +1
Quick Apply

Are you passionate about travel and looking for a flexible way to earn income on your own terms? We’re expanding and looking for motivated individuals who want to build their own independent travel... Show more

Contact Center Service Supporter

AtosEdinburgh, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time +1

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services.Atos designs, develops, and operates critical digital environments that drive performance, resilience and s... Show more

 • Promoted

Self Employed Resolution Field Agent

Marston HoldingsPerth, Scotland, GB
Full-time +1

Self-Employed | Part-Time or Full-Time.Guaranteed Daily Rate: £130-£150 (depending on skills and experience).What Is a Resolution Field Agent? As a Resolution Field Agent, you will carry out field ... Show more

 • Promoted

Customer Service Advisor - £14.0 An Hour

LloydsEdinburgh, United Kingdom Of Great Britain And Northern Ireland, UK
Temporary

Job Title: Customer Service AdvisorLocation: Edinburgh City CentrePay Rate: £14.Hours: Monday - Friday, 7 hour shifts between 8am-6pm.Hybrid Working: 3 days per week home working after training Con... Show more

 • Promoted

Customer Service - £24,900 - £25,750 A Year - No Experience Required

SearchEdinburgh, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Customer Service Advisor - Contact CentreStarting Salary: £24,900 → rising to £25,750 after 6 monthsLocation: EdinburghIndustry-Leading Training | Real Progression | Customer-First CultureAre you p... Show more

 • Promoted

Customer Service Advisor- No Sales - £26,208 A Year - No Experience Required

NWH GroupEdinburgh, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

We are looking for a Customer Service Advisor to join our growing Customer Service Team, based at our Head Office.You will serve as the first point of contact to customers of NWH;.Customer Service ... Show more

 • Promoted

Customer Service Assistant - Nights

Vita GroupEdinburgh, Scotland, United Kingdom
Permanent

Customer Service Assistant (Nights) .Varied shift days, between 9pm – 6am.We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life.We’re looking fo... Show more

Arabic Speaking Customer Service Advisor

Trip.com Travel Singapore Pte. LtdScotland, Edinburgh, Edinburgh
£26,800.00 yearly
Full-time
Quick Apply

Our continued hiring reflects significant business growth!.We're growing fast and investing in our people.Our commitment to building a larger in-house team means more roles than ever for our Edinbu... Show more

Door to Door Canvasser

Anglian Home ImprovementsEdinburgh, Scotland, GB
Part-time

Looking for work with flexible hours? Full and Part time hours available, applicants must be of school leaver age (17+) We are now looking for multiple Self-Employed door to door Canvass Agents in ... Show more