Assurance Managed Services Solution Portfolio Delivery Manager

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EY has an established a Global Managed Services business of which Assurance Managed Services is a rapidly growing part encompassing Integrated Finance Controllership FP&A Treasury ESG Intelligent Data Discovery and Digital Compliance and Technology Risk solutions. Our ambition is to achieve significant growth in Assurance managed services through investment in modular digital and audit-ready services available in both EY-hosted and EY-client hybrid configurations. To drive this growth we are expanding our multi-disciplinary Solutions team to incorporate the skills and capacity required.

The Opportunity

The Global Solutions team leads the investment to create and enhance our Assurance Managed Services solution portfolio. We work closely with our business domain leaders to help to define the global vision for Assurance Managed Services and set the standards to which our managed services are developed and delivered.

With clients increasingly seeking to digitize their operations we work closely with our EY technology teams technology alliance partners and broader ecosystem to identify and leverage the latest technology applications as well as leveraging predictive analytics AI and machine learning to optimize our services and provide deep client insights into their own business operations.

The team is made up of data specialists (data architects data engineers data scientists) technology architects process and controls architects business transformation specialists and client-facing deal architects.

We are seeking to expand this team with the introduction of an experienced Solution Portfolio Delivery Manager who will be accountable for driving the delivery of approved solution architectures into fully designed configured governed and rolloutready managed services solutions.

Working closely with the Global Solutions Leadership and Architecture functions this role is accountable for driving the approved architectures through the detailed Service Design and Development lifecycle ensuring solutions are configured to agreed standards scalable operationally ready and safe to deploy to multiple end clients globally.

This role will coordinate input from a multi-discipline globally dispersed program team including EY and vendors to ensure the solution development is delivered on-time and within budget and to required quality risk and governance standards.

Key Responsibilities

Portfolio Ownership & Planning: own the portfolio plan that takes solution architectures through Service Design and Service Development stages to rollout readiness. Work with Solution and Architecture leadership to confirm scope priorities stagegate readiness and sequencing across multiple solution initiatives. Forecast demand capacity dependencies and milestones across the portfolio to support predictable outcomes.

Translation from Architecture to Service Design: Align with the Architecture function to take approved business service technology and commercial architectures and drive them into detailed service designs. Ensure architectural intent is preserved while being made deliverable standardised and repeatable in practice through the development of

• Endtoend service scope and boundaries
• Client journeys and service blueprints
• Process controls and risks
• Service performance indicators (SLAs/OLAs/KPIs)
• MS operating model enablement functions

Service Development & Build: Manage the service development activities to build and configure the operational solution including initial technology build and configuration. This will include tracking progress risks dependencies and delivery quality across all initiatives

Governance Risk & Quality Assurance: Own portfoliolevel governance including required governance stagegate approvals architecture and solution assurance checkpoints RAID management budget management and reporting. Ensure solutions meet required quality risk compliance and control standards prior to rollout securing the requisite approvals.

Operational Service Readiness Ensure each solution is operationally ready for deployment to multiple clients including. This will include development of clear service descriptions and packaging standard onboarding and mobilisation and defined ownership for run support and change. Coordinate the handover of completed services into Delivery / Operate organisations ensuring continuity from build into live service.

Skills & Experience

• Significant experience leading delivery across multiple concurrent projects/programmes ideally in Managed Services environments
• Demonstrated success operating in a matrix / federated delivery model (dispersed teams multiple functions cross-geo)
• Strong governance risk dependency and stakeholder management capabilities (portfolio-level)
• Strong experience managing the development of complex MS solutions or services through multistage lifecycles (design build rollout)
• Demonstrated ability to operate between architecture/design functions and delivery teams
• Strong governance dependency and stakeholder management capability
• Experience in Managed Services Operate or industrialized service models
• Familiarity with service lifecycle constructs (onboarding/offboarding in-flight change SLA/OLA frameworks operating model governance).
• Experience working in global matrixed delivery environments

What we offer you

At EY well develop you with future-focused skills and equip you with world-class experiences. Well empower you in a flexible environment and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

Are you ready to shape your future with confidence Apply today.

To help create an equitable and inclusive experience during the recruitment process please inform us as soon as possible about any disability-related adjustments or accommodations you may need.

EY Building a better working world

EY is building a better working world by creating new value for clients people society and the planet while building trust in capital markets.

Enabled by data AI and advanced technology EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance consulting tax strategy and transactions. Fueled by sector insights a globally connected multi-disciplinary network and diverse ecosystem partners EY teams can provide services in more than 150 countries and territories.

Required Experience:

Manager

Employment Type : Full Time
Experience: years
Vacancy: 1