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Role Summary
The UK Ireland & Benelux Hotels Lead is a senior leadership position responsible for driving commercial growth client relationship excellence and technical quality across these markets. Reporting to the Head of EMEA Hotels the role translates EMEA strategy into local execution and serves as the definitive Hotels sector authority in the region.
The role builds and manages strategic client relationships across the full institutional hotel marketincluding funds REITs insurance companies lenders operators etc.while leading business development providing senior technical oversight and developing a high-performing team. It carries clear accountability for revenue targets client retention and market profile.
As the most senior Hotels professional in the UK the role also acts as a point of reference for theHotels colleagues based inthe covered countriessetting the standard for technical excellence providing guidance and mentoring across seniority levels and embodying the one JLL culture within the local market.
Key Responsibilities
Sector Strategy & Commercial Performance
Execute the EMEA Hotels growth strategy within the region translatingobjectivesinto business development plans and client engagement priorities.
Own accountability for the UK Ireland & Benelux revenue target new client acquisition and pipeline health; take corrective action promptly where performance deviates.
Set andmonitorannual performance targets for direct reports through structured quarterly reviews and ongoing coaching.
Provide monthly reporting to the Head of EMEA Hotels covering revenue pipeline client retention and talent development.
Collaborate with the Head of EMEA Hotels on capacity planning resource allocation and growth investment decisions.
ClientRelationshipManagement & BusinessDevelopment
Own strategic relationships for key institutional clients(funds REITs insurance companies pension funds lenders operators etc.)serving as senior sponsor for Tier 1 and Tier 2 accounts.
Act as Client Lead for flagship mandates requiring C-suite engagement and strategic advisory beyond the Director layer.
Develop account plans withotherDirectors toidentifywallet share expansion cross-selling and multi-year mandate opportunities.
Lead business development targeting institutional investors debt providers developers and capital markets participants active in the region; target win rates above70% of competitive pitches entered.
Collaborate with JLL Capital Markets Debt Advisory and Hotels Transactions to coordinate cross-selling for shared clients.
Represent JLL at industry events investor conferences and sector forums;maintainarecognisedpersonal profile as a UK Hotels valuation authority.
TeamLeadership& TalentDevelopment
Lead develop and inspirein-countryHotels Directors and Senior Valuers providing strategic direction performance coaching and career development support.
Foster a culture ofHotelssectorexpertise commercial ambition and client-centricity; address underperformance directly and constructively.
Establish succession planning for key roles;identifyhigh-potential individuals and create development pathways aligned to business needs.
Act as a role model and informal leader for allHotels professionals based inthe covered regionaccessible for guidance mentoring and technical stewardship across the broader local team regardless of direct reporting line.
Ensure junior professionalsreceiveappropriate sectorexposure and structured feedback.
TechnicalOversight&QualityGovernance
Serve as the senior technical authority for the region providing expert judgment on complex or high-profile valuationsincluding large institutional portfolios flagship hotels development appraisals and loan securityinstructionsamong others.
Ensure full compliance with RICS Red Book standards FCA requirements where applicable and JLL internal quality assurance protocols.
Review and approve valuation methodologies key trading assumptions and final outputs for sensitive or high-value instructions.
DrivestandardisationofHotelsvaluation methodologies in full alignment with the EMEA Hotels technical framework.
MarketIntelligence&ThoughtLeadership
Maintain authoritative knowledge of hotel transaction activity investment volumes trading performance brand and operator dynamics and capital market conditions across the region.
Disseminate market evidence trading data and sector insights to the team and where relevant the broader EMEA Hotels platform.
Contribute to EMEA Hotels thought leadership through research publications client briefings and sector insight papers.
Represent JLL on Hotels industry panels RICS working groups and sector forums.
OperationalCoordination
Key Competencies
Hotels Sector Expertise
Deep current knowledge of the UK and European Hotels investment market trading dynamics operator models income methodologies and capital flows. Able tosynthesisecomplex data into clear actionable client advice andanticipatemarket shifts ahead of the competitive curve.
Commercial Drive & Business Development
Sustained pursuit of growth across the full institutional Hotels market. Builds long-term client relationships that generate recurring revenue and mandate loyalty; leadscomplex multi-service pitches requiring cross-functional JLL collaboration.
Technical Leadership
Authoritative guidance on complex Hotels valuations operator-based approaches development appraisals portfolio loan security and trading projections. Champions RICS compliance and drivesbest-practiceadoption in line with EMEA technical frameworks.
People Leadership
Inspires and develops high-performing Directors through meaningful coaching and clear expectations. Creates a team culture balancing commercial ambition with technicalrigour; addresses performance issues directly whilemaintaininga long-term development orientation.
Collaboration & Influence
Partners effectively across VRA Hotels Transactions and Capital Markets. Navigates a complex matrixorganisationwith diplomacy influences through sectorexpertiseand data-driven insight and actively contributes to the broader EMEA Hotels platform.
What We Are Looking For
Qualifications & Experience
MRICSqualification isessential. A substantive Hotels valuation specialism is non-negotiable.
Minimum 8 years of commercial real estate valuation experience with a sustainedtrack recordin UK Hotels sector valuation and advisory.
Proven experience across the full range of institutional hotel assets:full service luxury lifestyle branded extended stay and development.Ireland and Benelux experience is valuable.
Established network within the UK and European institutional Hotels investment community:funds REITs insurance companies debt providershotel operators etc..
TechnicalSkills
Expert command ofHotelsvaluation methodologies operator-based income approaches trading projections EBITDA analysis and development appraisals.
Strong working knowledge of loan security valuation requirements including RICS Red Book compliance and lender-specific reporting standards.
Advanced report writing: able to produce and sign off technically rigorous commercially astute valuation reports for sophisticated institutional clients.
Leadership& PersonalQualities
Proventrack recordof leading professional teams: setting direction managing performance and building a culture ofexpertiseand commercial excellence.
Strong commercial instinct: able toidentifyand convert business development opportunities and build long-term client strategies.
Collaborative and credible in a matrixed environment across VRA Hotels Transactions and Capital Markets.
Exceptional communicator: able to present complex valuation advice clearly and persuasively to institutional clients lenders and senior stakeholders.
Location:
On-site London GBR
If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
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Employment Type : Full-Time
Experience: years
Vacancy: 1