Office Administrator

JOY IN MOVEMENT

Sales Consultant

About J.I.M

Hi!We are Joy in Movement (J.I.M) the UKs first fully automated infrared fitnessstudio. We run 30-minute low-impact classes in 40 heat set to freshDJ-produced beats designed to help people sculpt stretch strengthen andfeel good in their bodies.

Wevebeen featured in Forbes and Time Out our first studio is buzzing in EcclesallSheffield and were rolling out across the UK at pace. Twice the results halfthe time thats the promise. Now were looking for a driven people-firstSales Consultant to help us grow our membership base across the UK.

The Role

Asa Sales Consultant at J.I.M you are the engine behind our membership work across multiple studios converting warm inbound leads from ourstudio teams and generating your own pipeline through outbound activity allfrom the phone and when needed in studio. Youll be the first voice manyprospective members hear and your energy knowledge and follow-through willbe what turns a curious enquiry into a committed membership.

Thisis a hybrid role. Youll split your time between working remotely and attendingstudios across the UK with the flexibility to be where the leads and themomentum are.

This role owns two core performance areas:

Generate;build and manage your own outbound lead pipeline alongside warm leads passedfrom the studios.

Convert;move prospects through the sales journey and close memberships with confidenceand care.

Reports To

; day-to-day performance sales targets and conduct. Weekly 1:1.

What Youll Be Doing

Generate - Lead Generation & Outreach

Workwarm inbound leads passed from meta platforms across multiple J.I.M locations.

Proactivelygenerate your own pipeline through outbound calls social outreach and localreferral networks.

Trackand log every lead accurately in Hapana Grow the same business day.

Respondto all new leads within 24 hours.

Keepyour pipeline clean current and free of stale leads older than 14 days.

Convert - Sales & Membership Closing

Moveleads through the pipeline using the most appropriate contact channel (callSMS or social age and platform specific).

Pre-callFree Trial members the day before their session and send an SMS reminder themorning of.

Conductpost-class follow-up within 24 hours of every Free Trial session.

PresentJ.I.M membership options clearly confidently and in line with brandstandards.

Hitthe 60% conversion target within 2.5 weeks of a prospects first class.

Handleobjections with knowledge empathy and genuine belief in the product.

Processnew memberships and onboard members into Hapana Core.

Collaborate - Studio & Team Partnership

Workclosely with Studio Managers across multiple locations to align on lead flowfollow-up timing and local campaigns.

Feedinsights back to the J.I.M marketing and management teams on lead qualityobjections and conversion blockers.

Representthe J.I.M brand consistently across every interaction - on the phone over SMSand in person.

How Well Measure Success

Generate

Newqualified leads contacted per week: target set with your line manager.

Leadresponse time: within 24 hours.

Pipelinehygiene: no stale leads older than 14 days; 100% of leads logged in Hapana Growsame day.

Convert

FreeTrial classes booked per week: 1020.

Newmember sign-ups per week: 67.

Conversionrate: 60% within 2.5 weeks.

Operational Rhythms

Daily

Checkand work all leads in Hapana Grow; log every communication and update statusindicators.

Makeoutbound calls and follow-up contacts for pre- and post-trial touchpoints.

SendSMS reminders to Free Trial members booked the following day.

Reviewno-shows and uncontacted leads; action same day.

Weekly

Updatethe KPI tracker with current performance data.

Cleanup the lead pipeline and remove or escalate stale entries.

1:1with your line manager to review performance pipeline and priorities.

Coordinatewith Studio Managers on upcoming Free Trials and local lead flow.

Monthly

Analyseconversion rates and individual sales performance.

Reviewpipeline trends and identify patterns in objections or drop-off.

Completeany required CRM and data accuracy audits.

Self-reflectand set goals for the month ahead.

Systems & Tools

HapanaCore - member management memberships payments and access.

HapanaGrow - lead pipeline sales tracking and prospect communication.

- member self-service (youll need to know it to answer questions).

Phone& SMS - your primary sales tools.

SocialMedia - Instagram TikTok and Facebook for outbound outreach where relevant.

Youll Thrive Here If You

Area natural on the phone - warm clear persuasive and genuinely interested inpeople.

Haveexperience in a sales or business development role ideally in a call centregym wellness or subscription-based environment.

Canmanage a high-volume pipeline without dropping the ball on follow-ups.

Arecomfortable working towards KPIs and know how to self-manage your output day today.

Believein the product - or better yet youre already into wellness fitness orrecovery in some form.

Areorganised competitive (in a good way) and take pride in your conversionnumbers.

Workwell independently but love being part of a team thats growing fast.

What Success Looks Like

Youknow this role is working when:

Yourpipeline is healthy current and moving. No stale leads.

Conversionsconsistently hit the 60% target.

Membernumbers 150 min per studio

StudioManagers trust you and lean on you as a key part of their growth engine.

Newmembers are joining J.I.M and citing the conversation with you as the reasonthey signed up.

Youreproud of your numbers and you know exactly whats driving them.

The Good Stuff

Salary:TBC basesalary per year depending on experience plus commission/bonus.

Hours:Part-time 20hours per week including evenings and weekends. (4-hour contract)

Location:Hybrid - remoteplus studio visits across multiple UK locations where needed.

Holiday:28 daysincluding bank holidays.

Unlimitedfree J.I.M classes for you.

Realcareer growth - were scaling fast and we promote from within.

Ateam that likes each other and a brand were proud of.

How to Apply

Sendus a CV and a short note telling us why youd be brilliant at this. Bonuspoints if you share a specific example of a sale or conversation youre proudof - the moment you turned a not sure into a yes.

Email:

Subject line: Sales Consultant Your Name

Required Experience:

Unclear Seniority

Employment Type : Part-Time
Experience: years
Vacancy: 1