The ultimate customer experience is built the same way as a great vehicle through precision care and attention to every detail. - BMW
Bodyshop Service Receptionist
Monday to Friday No Weekends!
34000 - 35000 Basic Salary!
Friendly Family Run Business!
Dartford / Gravesend Area
An exciting opportunity has arisen for an experienced Service Advisor / Coordinator to join a well-established independent vehicle bodyshop based in the Gravesend Dartford area.
This is a varied and important role acting as the first point of contact for customers while supporting the smooth day-to-day running of the business. We are looking for someone with strong industry experience who can confidently manage customer communication administration and service processes.
Responsibilities
- Managing incoming and outgoing calls emails and customer enquiries
- Providing excellent customer service throughout the repair journey
- Booking vehicles in and coordinating repair updates
- Preparing invoices and handling billing processes
- Managing warranty claims and related administration
- Liaising with customers insurers suppliers and internal teams
- Maintaining accurate records and supporting general office operations
- Providing day-to-day administrative support to the business
Requirements
- Previous experience within a vehicle bodyshop accident repair centre or automotive service environment
- A strong understanding of customer service processes and repair administration
- Excellent communication and organisational skills
- The ability to multitask in a busy varied role
- A professional and approachable manner with customers and colleagues
Salary and Benefits
- Competitive salary of per annum depending on experience
- MondayFriday working hours 8:00am5:00pm
- No weekend working
- Stable position within a respected independent Bodyshop
- Varied role with the opportunity to use and develop a wide range of skills
- Friendly and supportive working environment
- Opportunity to become a key member of a close-knit team
This is a fantastic opportunity for an experienced automotive service professional who is looking for a long-term role within an independent business where their contribution will be recognised and valued.
Apply today.
Other Opportunities & Referral Scheme
If this role isnt quite right but youre looking for something else in the automotive sector please get in touch at ASI Automotive Recruitment were committed to finding the right opportunity for you. We also offer a 75 voucher referral reward if you recommend a vehicle technician who we successfully place.
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Required Experience:
Junior IC
Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 34000 - 35000