Reservations Manager

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace health & wellbeing sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Were on the lookout for an enthusiastic and motivated Finance Team Member to become a key part of our vibrant team at Hilton & Aloft Aberdeen TECA!

If youre someone who brings a positive can-do attitude thrives on delivering top-notch admin support and genuinely cares about creating smooth professional service experiences then we want to hear from you! This is your chance to play a vital role in the heart of our house operation where no two days are the same and your impact truly matters.

The 200-bedroom Hilton Hotel on the site of the Aberdeen Exhibition and Conference Centre hosts Quarter House Bar & Grill Flight Path The only Executive Lounge in Aberdeen and Devona Spa & Leisure

The 150-bedroom Aloft Hotel on the site of the Aberdeen Exhibition and Conference Centre. Designed by architects Cooper Cromar with interiors by Twenty2Degrees the Aloft Hotel is the first of its kind in Scotland and features a WXYZ bar RE:MIX lounge and gym.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra days holiday for your birthday
• Enhanced Maternity adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn 250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over 1000 per year

And much much more!

WHAT YOULL BE DOING

Purchase Ledger

• Process supplier invoices accurately and within agreed timescales.
• Match purchase orders delivery notes and invoices.
• Reconcile supplier statements and investigate discrepancies.
• Prepare supplier payment runs for approval.
• Maintain strong supplier relationships and respond to queries promptly.

Sales Ledger

• Raise customer invoices where required.
• Allocate receipts and reconcile customer accounts.
• Chase outstanding debt in accordance with company procedures.
• Resolve customer account queries professionally.

Banking

• Process banking and card reconciliation.
• Investigate and resolve variances.
• Support daily revenue reconciliation alongside operational departments.

Financial Administration

• Maintain accurate financial records and filing systems.
• Process journals as instructed.
• Assist with month-end procedures and reporting.
• Support balance sheet reconciliations.
• Ensure compliance with financial controls and audit requirements.

Operational Support

• Build effective working relationships with department managers across both hotels.
• Provide guidance on finance procedures where appropriate.
• Support stock control processes and inventory checks.
• Assist with audits and compliance activities.

Cluster Responsibilities

• Prioritise workload across multiple properties.
• Ensure consistency of financial processes and standards across both hotels.
• Share best practice and contribute to continuous improvement initiatives.

WHAT WE NEED FROM YOU

Were looking for someone who is organised detail-oriented and enjoys working in a fast-paced environment.

Youll ideally have previous experience in a finance accounts or administration role and be confident using Microsoft Office particularly Excel. Hospitality experience is an advantage but not essential were happy to support someone who is eager to learn.

To be successful in this role youll be:

• Accurate and organised with excellent attention to detail.
• Comfortable managing multiple tasks and meeting deadlines.
• A confident communicator who enjoys working with people across different departments.
• Proactive reliable and able to work independently when needed.
• Professional trustworthy and able to handle confidential information with discretion.
• Flexible and adaptable to support both hotels as business needs require.
• Keen to learn develop and contribute ideas that help improve our processes.

If youre looking for an opportunity to develop your finance career within a supportive hospitality environment and enjoy working as part of a collaborative cluster team wed love to hear from you.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive people-first culture. If at any point throughout our process you require reasonable adjustments please contact

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1