If you want to be instrumental in delivering unparalleled client service and operational excellence across complex synthetic derivatives you have found the right team.
As a Prime Financial Services - Client Service Analyst within JP Morgan Chase you will join a client-facing Middle Office team supporting synthetic Prime Brokerage activity with a core focus on equity swaps and other delta-one/synthetic products.
You will be accountable for the day-to-day client experience across the trade lifecycle - handling trade matching and exceptions lifecycle events and cashflows operational inquiries and issue resolution - while partnering closely with Front Office Trading/Sales Product Control Technology Settlements/Cash Processing and other global stakeholders. You will be expected to communicate clearly with clients perform root-cause analysis to reduce breaks and increase straight-through-processing and identify process and technology enhancements that improve service and controls. You will also maintain strong risk awareness and adherence to operational controls while operating in a fast-paced deadline-driven environment.
Job responsibilities
Required qualifications capabilities and skills
Preferred qualifications capabilities and skills
Ability to identify and partner on technology/process enhancements that improve client experience and reduce manual touchpoints.
Required Experience:
IC
Prime Financial Services Client Service Analyst • London, England, UK
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