The 4 star Thistle Marble Arch, located just off Oxford Street and a short walk from the West End and Hyde Park. With 692 stylish and spacious bedrooms, the latest technology and 13 meeting rooms, join an exciting and vibrant team to help deliver an excellent guest experience.
What you’ll be doing
You’ll work mainly on the Reception desk, ensuring that every guest feels warmly welcomed and supported throughout their stay. While experience with Opera Cloud is a plus, what matters most is your dedication to creating memorable experiences. Your proactive, calm approach will be essential in anticipating guest needs and resolving any queries with ease"even during busy times. This role offers a fantastic opportunity to build connections and deliver truly personalized service, going beyond Check-in and Check-Out to make each guest feel at home.
Our Front of House Team operates on a shift rota, so you’ll need to be comfortable working five days out of seven, with a mix of early and late shifts.
What you’ll bring
If you’re ready to bring your unique skills to a proud, passionate team dedicated to delivering exceptional hospitality, we’d love to hear from you!
What you’ll get in return
As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it.
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
Hotel Receptionist - Days & Nights • London, United Kingdom
Guest Relations Manager - London.Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.A perfectly engineered collection of spaces, taste... Show more
A hospitality venue in Arrington is seeking a skilled manager to oversee on-site operations.The role involves leading a team, ensuring the highest guest satisfaction levels, and managing maintenanc... Show more
Sexy Fish is an iconic and luxurious dining destination nestled in the heart of London's vibrant Mayfair.Renowned for its exquisite Japanese cuisine, stunning décor and impeccable service, Sexy Fis... Show more
Staycity Group is seeking a Guest Services Manager in the City of Westminster, United Kingdom.This role involves monitoring guest satisfaction, resolving disputes effectively, and ensuring smooth p... Show more
Hand Picked Hotels is seeking a Head of Spa to oversee spa and wellness operations across its mainland hotels, with extensive travel.The role requires senior spa leadership, strategy development, a... Show more
Hotel Indigo & K West Spa Shepherd’s Bush.Our Spa & Wellbeing sanctuary is designed as a place of restoration, connection, and indulgence.If you are passionate about wellbeing, take pride in your c... Show more
The Green Man Hotel, a beautifully refurbished 14th century pub and hotel in Mulberry Green, seeks an experienced General Manager to lead a high-volume venue with weddings and corporate events.You ... Show more
Resort Manager vacancy in London England.London Hilton Hotel urgently needs the services of qualified, hardworking and determined personnel, within and outside the United Kingdom who are willing to... Show more
A luxury hospitality hotel in London seeks a Guest Relations Rooms Controller.Responsible for ensuring seamless guest experiences, you will manage room assignments, collaborate with departments, an... Show more
A luxury hotel spa is seeking a qualified Beauty Therapist to deliver exceptional treatments in a prestigious environment.The role requires certifications such as CIDESCO and a minimum of 1 year of... Show more
Coniston Scott Recruitment is searching for a talented General Manager for a boutique hotel in Gloucestershire.This role offers the chance to lead and innovate within a high-end establishment, maki... Show more
A premium hospitality group in London is looking for an experienced Hotel Manager to oversee day-to-day operations.The successful candidate will ensure high service standards and guest satisfaction... Show more
Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction.This role establishes and drives a positive working environm... Show more
Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.If you’ve got experience in retail or other jobs where you have successfully led peopl... Show more
Hotel Indigo & K West Spa Shepherd’s Bush is seeking a Spa Therapist to deliver luxurious treatments with warmth and personal care in our calm, upscale sanctuary.Candidates should hold a recognised... Show more
Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a... Show more
The Twenty Two London - Restaurant Maitre D seeks an F&B Receptionist to act as the first point of contact for our guests.The ideal candidate will manage reservations and provide a seamless dining ... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This range is provided by Bis Recruit.Your actual pay will be based on your skills and experience — ta... Show more
Are you passionate about wellness and customer service? Do you have a talent for leading a team to deliver exceptional experiences? If so, Bannatyne's luxurious spa invites you to join our team... Show more
Reservations Manager - Thesleff Group.Thesleff Group is seeking an experienced and commercially minded Reservations Manager to lead and develop our central reservations function across a portfolio ... Show more
