Administration Team Leader (Radiology)
Derby Hospital Administration Permanent Full time
Upto 30750 dependent on skills and experience
At Nuffield Health the UKs largest healthcare charity everything we give our patients members and customers would not be possible without you. Your passion your warmth your drive to make a difference. This is an exciting time for our national Diagnostic Imaging service. Weve invested in state-of-the-artequipmentand weve just welcomed our new Diagnostic Imaging Director into their crucial role. Now were ready to drive the standard in patient care like never before and it starts with you.
To help us build a healthier nation at ourhospital.we are looking for an enthusiastic and patient focused individual with good communicationand computer skills with an ability to work effectively as part of a team as well as independently and able to work under pressure ideally youwillhave worked in a medicalenvironmentwith an understanding of clinical terminology.
You will lead a team of administrators who will be the first point of contact for patients. You will liaise closely with the clinical teams to ensure patients receive timely and appropriate appointments.To be responsible for an administrative area supervising and ensuring excellent customer and colleague service and that the needs of the business are met including managing appraising and interpreting data information and / or situations.
We are a friendly department this comprises of admin HCAs and Radiographers. The department is across two floors covering CT MRI Interventional Radiology Fluoroscopy X-ray Mammography and Ultrasound.
As a Radiology Administration Team Leader you will:
Ensure all policies and procedures are adhered to by yourself and your team.
Provide and efficient appointment choice to patients consultants and other referrers with due regard to the urgency of the request.
Have deep and detailed understanding of procedures and the preparation required.
Register patients on arrival.
Attend to any queries from patients and consultants.
Provide booking and information by email and telephone.
Book other services that may be necessary for apatientscareegblood tests.
Be fully competent with CRIS PACS IEP and PIMS.
Demonstrate excellent verbal written and interpersonal communication skills with a strong emphasis on excellent customer service.
Ensure high standards of cleanliness and presentation aremaintained within the department at all times.
Be able to implement change multi-task and work under pressure.
Take charge of rotas and annual leave for your team.
Train new staff members and ensure all mandatory training is up to date.
Undertake tasks as designated by the Radiology Manager.
Helping you feel good.
We want you to love coming to work feeling healthy happy and valued. Thats why weve developed a benefits package with you in mind. Here you can choose from a range of fitness lifestyle health and fitness wellbeing rewards such as free gym membership health assessments retail discounts and pension options. At Nuffield Health we take care of whats important to you.
Join Nuffield Health and create the future you want today.
Applications will be considered as they are received and interviews will be arranged accordingly. We reserve the right to close adverts early for example where we have received an unprecedented high volume of applications. Therefore please apply early to ensure you are considered for the post.
It starts with you.
Administration Team Leader (Radiology) • Derby, England, UK
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