Service Advisor Car Dealership

Job Title: Service Advisor (Car Dealership)

Location: Wimbledon SW17

Salary: Between 31150 - 35000 (depending on experience) bonus and commission which can average around 500 a month so 6000 a year

Department: Aftersales

Full Time and Permanent 42.5 Hours a week

Monday to Friday with 1 in 4 Saturday Mornings

Our client is an industry-leading and award-winning employer who are actively looking to recruit a Service Advisor for their car dealership in Wimbledon.

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service Process Development Plan and support continuous process improvement. Youll demonstrate our clients Purpose Principles and Ambition (PPA) in all dealings with colleagues customers and prospects.

Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. Youll have excellent communication skills and experience in a selling/customer service addition to a strong people background they are looking for applicants who can demonstrate drive commitment and enthusiasm along with a willingness to contribute to the team and more importantly their customers.

Key Responsibilities:

• Drive the standard in customer care with the diverse customer base
  
• Manage the relationship between customer and dealership.
  
• Manage the service process effectively.
  
• Go beyond process in delivering exceptional customer service.
  
• Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients products and services.
  

Essential Skills & Experience:

• Minimum of 1 years experience within a car dealership in a service advisor role
  
• Administrative experience.
  
• Able to handle sensitive and confidential information.
  
• Excellent communication and customer service skills with experience handling complaints.
  
• Evidence of customer facing administrative experience.
  
• Experience in a selling/customer service environment.
  
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  
• Evidence of Right to work in the UK
  

In addition to receiving a competitive salary for the right candidate this position will offer:

• Industry-leading package.
  
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
  
• Bonus payments are based on your performance.
  
• Pension Scheme & Life Assurance.
  
• Discount on Service Bodyshop and Parts.
  
• 1 day each year to volunteer for a charity of your choice.
  
• Cycle to work purchase scheme.
  
• Access to Perks at Work discount website.
  

AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR

Ideal candidates will have at least 1 years service advisor experience in a car dealership environment candidates must have a full and valid driving licence.

To apply for this exciting role please submit your full CV in the strictest of confident to Jonathan Sweasey at Pybus Recruitment on email: or call

Requirements

• Minimum of 1 years experience within a car dealership in a service advisor role
  
• Administrative experience.
  
• Able to handle sensitive and confidential information.
  
• Excellent communication and customer service skills with experience handling complaints.
  
• Evidence of customer facing administrative experience.
  
• Experience in a selling/customer service environment.
  
• Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  
• Evidence of Right to work in the UK
  

Benefits

• Industry-leading package.
  
• 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme.
  
• Bonus payments are based on your performance.
  
• Pension Scheme & Life Assurance.
  
• Discount on Service Bodyshop and Parts.
  
• 1 day each year to volunteer for a charity of your choice.
  
• Cycle to work purchase scheme.
  
• Access to Perks at Work discount website.
  

Required Skills:

service advisor car dealership driving licence

Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 31500 - 35000