Senior Facilities & Property Services Manager

Where great property leadership helps create safe, compliant and thriving communities.

At Jewish Care, our properties are fundamental to the delivery of exceptional care and community services. From our care homes and retirement living schemes to our community centres, offices and supported housing, we rely on safe, compliant and well-maintained environments so that residents, members, colleagues and visitors can thrive.

We're looking for an experienced Senior Facilities & Property Services Manager to provide operational leadership across our diverse property portfolio, ensuring our buildings remain safe, legally compliant and fit for purpose.

About the role

Reporting to the Head of Property Services & Asset Management, working in a live care environment, you'll lead the operational delivery of Property Services across the Jewish Care estate, managing a team of Property Services Managers and working closely with operational leaders, contractors and specialist consultants.

This is a broad leadership role where you'll oversee statutory compliance, maintenance delivery, contractor performance, property risk and capital works, ensuring high standards are consistently achieved across multiple sites.

36.25 hours per week | Multi-site across London & the South East

Your responsibilities will include:

• Leading and supporting Property Services Managers across a complex, multi-site estate, providing operational leadership, coaching and professional guidance.
• Provide specialist oversight of fire safety, asbestos, legionella, gas, electrical systems, water hygiene, lifts, pressure systems, CDM and other statutory compliance areas, challenging contractors on quality, value and cost, and providing assurance that legislative requirements are consistently achieved.
• Overseeing planned preventative maintenance programmes, reactive maintenance and minor works, ensuring safety-critical issues are prioritised and resolved efficiently.
• Managing facilities management providers, specialist contractors and consultants, monitoring performance against contractual standards, challenging underperformance and ensuring value for money.
• Supporting the planning and delivery of refurbishment projects, lifecycle replacement programmes and capital investment works, ensuring projects are delivered safely, on time and within budget.
• Managing departmental budgets, monitoring expenditure, supporting financial forecasting and ensuring effective use of resources.
• Analysing maintenance trends, compliance performance and asset information to inform investment decisions and drive continuous improvement.
• Building strong relationships with operational managers across Care Homes, Community Services, Housing, Health & Safety, Procurement, Finance and other support functions to ensure Property Services effectively supports frontline care.
• Providing expert technical advice and assurance to senior leaders, preparing reports and presenting property and compliance information to governance groups where required.
• Deputising for the Head of Property Services & Asset Management, providing leadership across the service and responding to significant operational issues when required.
• Supporting organisational resilience by participating in emergency response arrangements and attending sites across the estate to manage urgent property issues.

About you

You'll be an experienced property or facilities management professional with a strong track record of managing operational estates services across a complex, multi-site environment.

You'll bring:

• Extensive experience in facilities management, estates or property services.
• Strong working knowledge of statutory property compliance and health & safety legislation.
• Experience managing contractors, compliance programmes, budgets and operational performance.
• Excellent leadership, communication and stakeholder management skills.
• The ability to balance operational priorities while maintaining high standards of compliance and customer service.
• IOSH, NEBOSH or equivalent health and safety qualification or knowledge.
• Experience working within healthcare, social care, housing, education or another regulated environment would be advantageous.

Why join Jewish Care?

You'll join one of the UK's leading health and social care charities, where your work will directly support the delivery of high-quality care to thousands of people every week.

We offer a competitive salary and excellent benefits including:

• 20 days annual leave plus Bank Holidays, and Jewish Holidays, increasing with length of service
• Employer pension contribution
• Life Assurance
• Employee Assistance Programme
• Blue Light Card
• Excellent learning and development opportunities
• A supportive and collaborative working environment
• The opportunity to make a genuine difference across a diverse and rewarding organisation

If you're looking for a senior operational property leadership role where you can influence strategy, lead high-performing teams and help ensure our estate continues to support exceptional care, we'd love to hear from you.

Jewish Care is the largest provider of health and social care services for the Jewish community in the UK. Every week, we touch the lives of 10,000 people. We provide services to a range of people including older people, people with mental health needs and people living with dementia.

Our five values are at the heart of the way we work. They drive how we act as individuals and as an organisation and shape our culture. We value Excellence, Integrity, Innovation, Compassion, and Inclusivity.

Jewish Care operate a rolling recruitment process and reserve the right to close the advert once a suitable candidate has been identified.