Senior Project Manager (UK)

This is a hybrid role with 3 days per week required in our London office.

About Greenpark

Greenpark is a global award-winning digital agency specialising in omnichannel search and raisondetreis to create amazing content that people and algorithms love. How Through data-led and performance-driven search and social contentto help brands create meaningful connections thatimpactpeoples lives. Our uniqueexpertisein Omnichannel Search & Insights Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever Campari Group AIA Sanofi Nestle Lipton Kimberly-Clark Straumann Ricola Globe Telecom and more.

Want therealinside scoop Our Playbook gives you a peek into how we work collaborate and get things done at Greenpark.Check it outhere

Our Values

As a company we strive and act together in our ambition to make a positive impact for the people and brands we serve we do everything with kindness and respect at the core.We StriveActing TogetherWith Kindnessare the values that guide us.

About the role

The Senior Project Manager strengthens the core of Greenparks EMEA Delivery team. You will run client projects end to end but the role is equally about the operational backbone of Delivery:accurateresourcing reliable revenue forecasting and trusted project data. You will be a safe pair ofhands onmajor accounts a source of resilience and coverage across the Delivery team and a visible adopter of AI-enabled ways of working as we embed AI across the agency. This role is UK-based.

Whatyoulldo

Client delivery

• Manages assigned projects end to end on brief on time on budget with quality and margin protected.
• Co-ordinates project set-up and kick-offs to ensure projects are off to a good start.
• Is the first point of escalation for project issues; unearths and resolves them early with the team and project leads escalating further asappropriate.
• Proactively builds relationships with client stakeholders and provides guidance issue resolution and comfort during important or challenging project stages.
• Contributes to new business activities particularly pitch development and pitch delivery.

Resourcing forecasting & commercial delivery

• Manages resourcing across assigned accounts to ensure the best use of billable talentmaintainingan accurateforward view of team capacity.
• Accountable for reliable revenue forecasting on assigned accounts accurateproject data in our systems risks and changes flagged early to Client Services and Finance.
• Monitors project costs and margins working with Client Services Leads to ensure proper billing and invoicing.

Team & practice

• Guides manages and develops Project Managers and runs training sessions to ensure a streamlined way of working is followed across all projects and workstreams.
• Keeps project status reports up to date; monitors and enforces project constraints (schedule / scope / resources).
• Champions internal systems for higher-productivity working and collaborates in delivering against critical metrics for our business.

AI-enabled delivery

• Works with AI tools daily as part of how you deliver status reporting documentation resourcing analysis and QA in line with Greenparks AI Policy and approved tools.
• Helps embed AI-enabled ways of working across the Delivery team sharing what works and building confidence in others.
• Comfortable managing projects where AI-assisted content production forms part of the delivery workflow ensuringappropriate QAand human review steps.

Reporting and communication structure

• The Senior Project Manager reports to a Project Director dependent on project accounts.
• Performance and progression are reviewed together with the Project Director and Operations Director.
• The Senior Project Manager should be in close communication with the Project Director Operations Director (Senior) Account Directors and Client Group Partners where applicable.
• The Senior Project Manager should liaise with all Client Services and Project Management staff on project quality timings and project margins.

About you

• 68 years of project management experience in a digital content or creative agency including 2 years at Senior PM level or equivalent (Delivery Manager Project Lead).
• Proventrack recorddelivering for global brand clients FMCG healthcare or similar scale.
• Hands-on resourcing and revenue forecasting experience; confident with agency job costing / project management systems (Paprika or equivalent).
• Already working with AI as part of how you run delivery you can name the tools you use daily and the workflows you have changed because of them.
• Commercially sharp you understand margin scope creep and when to escalate.
• An excellent communicator calm under pressure and comfortable managing senior client stakeholders.
• Experience guiding and developing junior Project Managers.
• You live and breathe Greenparks core values We Strive Acting Together With Kindness so that every interaction both internally and externally reflects our commitment to our values.

Howwellsupport you

• 25 days of paid holiday per year UK public holidays and your birthday off.
• Christmas closure extra days on top of your holiday allowance.
• A monthly entertainment subscription paid by the company (e.g. Amazon Prime Netflix Spotify etc).
• Access to free VDU eye tests and Employee Assistance Programme (EAP).
• Participate in wellness and peer recognition initiatives (e.g. OnTheSpot Awards and Value Champion Awards).
• Referral Bonus Scheme.
• Social events join us for our major annual social events: Spring SummerHalloweenand Christmas parties plus many other ad-hoc events.
• WFA policy work from abroad for up to 4 weeks per year.
• Yearly Calm subscription.

At Greenpark we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background identity and experience across our global workforce. By fostering a culture of respect inclusivity and collaborationwerecommitted to ensuring everyones voice is heard and everyone can thrive.

All applications shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other protected characteristics.

Required Experience:

Senior IC

Employment Type : Contract
Department / Functional Area: Operations
Experience: years
Vacancy: 1