Portering Team Lead

Description

Spire Healthcare Cardiff Pontprennau Portering Team Lead Facilities Spire Cardiff Hospital Private Hospital Full time Permanent Cardiff

Spire Cardiff Hospital is looking for an experienced and motivated Portering Team Lead to join our hardworking Facilities team. This is a key role within the hospital supporting the smooth safe and efficient daytoday running of services and helping us provide the highest standards of care for our patients.

About the Role

As a Portering Team Lead you will provide vital support across the hospital including the safe movement of patients equipment and supplies. You will work leading a close-knit team covering a range of shifts.

Duties and Responsibilities:

• Lead on the coordination and maintenance of portering staff rotas ensuring appropriate cover is in place at all times to support the safe and efficient running of portering services across the hospital.
• Support the induction and training of new Portering team members ensuring they understand and adhere to Spire Healthcare policies procedures and standards relevant to portering and wider hospital operations.
• Communicate proactively with the Hospitality Manager regarding any incidents risks or service requirements within Portering Services enabling issues to be identified and resolved promptly.
• Provide a welcoming professional and courteous service when assisting patients and visitors including offering directions and guidance around the hospital as required.
• Support ward and reception teams by assisting with the safe transportation of patient belongings between wards and the main reception areas.
• Escort patients between departments in line with clinical instructions ensuring dignity safety and comfort at all times.
• Transport pathology samples securely to relevant departments or sites as directed by clinical staff in accordance with hospital procedures.
• Assist with the movement and removal of furniture equipment and fittings within the hospital as required to support clinical and operational needs.
• Contribute to maintaining the security of the hospital building and grounds reporting any concerns appropriately.
• Demonstrate a flexible and cooperative approach to working patterns and duties maintaining a professional attitude at all times.

Who were looking for:

Experience working as a Porter ideally within a healthcare or customerfocused environment

• Previous experience leading or supervising a team with the confidence to support and guide others
• Strong communication and organisational skills with the ability to prioritise tasks effectively
• A high standard of customer care with a friendly professional and approachable manner
• Ability to work independently and use initiative when required
• A caring and sympathetic approach with a genuine commitment to supporting patients visitors and colleagues
• Flexibility in approach to duties and working hours to meet the needs of the service
• Physically able to carry out the essential duties of the role safely including moving equipment and assisting with patient transportation
• A full and valid UK driving licence

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package designed to support your wellbeing both inside and outside of work. This includes:

• 35 days annual leave inclusive of bank holidays (pro rata) helping you maintain a healthy work-life balance
• Access to private healthcare and health insurance options giving you reassurance and faster access to care
• Gym and wellbeing benefits supporting your physical and mental wellbeing
• Free on-site parking making your day-to-day easier
• A supportive team within a leading independent healthcare provider where youll feel valued and part of something meaningful
• Employer and employee contributory pension with flexible retirement options supporting your future
• Spire for you reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening helping you stay on top of your health

We commit to our employees well-being through work life balance on-going development support and reward

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

We are committed to creating an inclusive environment and welcome applications from all backgrounds.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on

Were reviewing applications as they come in so early applications are encouraged.

Closing date: In order to streamline our recruitment process we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.

Employment Type : Full-Time
Experience: years
Vacancy: 1