About the Role
We are looking for a motivated and customer-focused First Line Service Desk Engineer to join our growing IT support team. This is a fantastic opportunity for someone with at least 6 months experience in an IT support environment who is looking to build their career.
You will be the first point of contact for users providing high-quality technical support while delivering an excellent customer experience.
Key Responsibilities
Minimum 6 months experience in a Service Desk / IT Support role
Working knowledge of the Microsoft stack including:
Strong customer service and communication skills
Ability to troubleshoot and prioritise workloads effectively
A proactive and positive team player
Recruitment Process
Required Experience:
IC
First Line Service Desk Analyst • London, England, UK
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