Service Manager

About Us:

Wernick Power, a recent addition to the Wernick Group, is a national provider of temporary power generation solutions. Established in 1934, the Wernick Group remains a family-run and owned company, witnessing a significant increase in profits over the past five years. Our success is attributed to the dedication and quality of our workforce, comprising individuals with enthusiasm, vision, friendliness, and a can-do spirit.

Who We Are Looking For:

Our Generator Service Managers are responsible to ensure the efficient, safe and effective delivery of equipment to our customers. Through a team of engineers, the assets are maintained and serviced as required and to manage all aspects of a depot productivity and delivery of SHEQ standards.

About The Role

Key Responsibilities:

• Adhere to and promote SHEQ group standards, including promoting safety observations maintain, repair, service company assets in line with group standards
• Manage a team of engineers to achieve optimum productivity, ensure they are competent, capable and trained accordingly and to develop them for future progression
• Ensure all transactional elements of the role are managed effectively, such as breakdowns, upload jobs to engineer tablets and determine chargeable items
• Demonstrate excellent customer service skills
• Ensure service schedule is in line with business KPI’s
• Maintain and update all engineering training and personal development plan skills matrix
• Conduct regular welfare checks each month
• Conduct toolbox talks with the engineers monthly, or as and when required for updates on matters such as H&S, yard/depot change in operating procedures etc
• Ensure depot and engineering standards are consistently adhered to

Essential Criteria:

• Skills and experience in mechanical or electrical disciplines relevant to the scope of equipment involved in the role.
• Adequate skills for performing competent maintenance routines, whether in field service or depot-based roles.
• In-depth skills for competent fault diagnosis, dismantling, repair, and testing of the defined equipment type, for repair roles.
• Experience in working with generator engines is essential; applications without this experience will not be considered.
• Be able to fault find and try to diagnose faults over the phone before sending to an engineer.
• Leadership experience is essential

Criteria:

• Hold a C and G, NVQ, or other recognised professional or vocational qualifications in the relevant technical discipline. (Desired)
• In-depth experience in multiple technical disciplines, such as mechanical and electrical. (Essential)
• Hands-on experience in service, maintenance, installation, and repair of diesel-driven generators.(Essential)

Your Future with the Wernick Group

At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.

• Competitive salary and bonus scheme
• Company car and fuel cards
• Generous holiday allowance (rising with service)
• Option to sell or carry over up to 5 days holiday
• Option to buy up to 5 days holiday each year
• Christmas Shutdown
• Group pension scheme
• Annual Salary review – takes place each January
• Long service awards
• Employee of the Month awards
• Customer service awards
• Life Assurance
• Personal Accident Insurance
• Free onsite parking
• Employee assistance programme
• Training and progression opportunities
• Family run and well established, secure company (trading over 90 years)
• Open door policy
• Employee Referral scheme
• Benefits scheme (discounted retailers such as money off Apple, Virgin Atlantic Holidays, Currys, Argos, Tesco and restaurants including Harvester, Miller and Carter, Nandos and many more)
• Corporate Eyecare Scheme through Specsavers
• Ideas portal (message the CEO) and awards for implemented suggestions
• Cycle to work scheme
• Annual paid volunteering day
• Healthcare cash plan

Equal Opportunities Statement:

We are committed to being an equal opportunities employer and welcome applications from all sections of the community.

Important Notice to Recruitment Agencies:

Any unsolicited CVs sent will be at the agency's own risk and will be considered as 'gifts'. We have no liability for any fee or otherwise. We reserve the right to engage with candidates directly and accept unsolicited CVs as the default position. If recruitment agency assistance is required, we will contact them directly.

Thank you for your interest in Wernick Group. We look forward to hearing from you.

The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

We may close this vacancy earlier than the closing date dependent on application numbers.

Required Criteria

• Generally, skills and experience in mechanical or electrical disciplines which are relevant to the scope of equipment types involved in the role
• For servicing and maintenance roles, (whether field service or depot based) skills must be adequate to reliably perform or quickly develop reliable performance of competent maintenance routines.
• For repair role skills must be in depth, sufficient for competent fault diagnosis, dismantling, repair and testing of the defined equipment type.
• Experience in working with generator engines is an essential criteria and applications without the above essentials will not be considered
• Have in-depth experience of a multiple technical disciplines, e.g. both mechanical and electrical.
• Hands-on experience of service, maintenance, installation and repair of diesel driven generators.
• Full UK driving license

Skills Needed

About The Company

Why Build Your Career with Wernick Group?

Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.

Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.

Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.

Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.

Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.

Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.

Company Culture

Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.

With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.

Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.

The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team.

The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.

Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.

By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.

Company Benefits

Your Future with the Wernick Group

At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.

Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Shopping Cashback, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Staff celebration events

Salary

Not disclosed