Talent.com
DF Capital
Client Services ManagerDF Capital • Ancoats, Manchester, GB
Client Services Manager

Client Services Manager

DF Capital • Ancoats, Manchester, GB
26 days ago
Job type
  • Full-time
  • Quick Apply
Job description

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

Requirements

We are looking for a Client Services Manager to provide hands-on operational and relationship support across our portfolio of invoice finance clients. Having a customer-focused and collaborative mindset, you will be the day-to-day contact for customer queries, ensuring facilities run smoothly, whilst acting as front line risk manager through observation of key trends, early warning indicators and debt verification.

RESPONSIBILITIES AND DUTIES:

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

  • Act as the main point of contact for a portfolio of invoice finance clients.
  • Build strong, trust‑based relationships with business owners, finance teams, and key stakeholders.
  • Conduct regular client reviews to understand trading performance, funding needs, and operational challenges.
  • Monitor client utilisation, concentration levels, and collateral quality to ensure facilities operate within agreed parameters.
  • Completion of debt verification in line with policy requirements
  • Identify early warning signs of financial stress or collateral deterioration and take appropriate action to mitigate risk.
  • Review monthly management information, debtor books, and audit findings to maintain a healthy portfolio.
  • Ensure smooth day to day operation of invoice finance facilities, resolving queries around payments, reconciliations, and availability.
  • Work closely with underwriting, risk, and operations teams to deliver seamless service.
  • Support onboarding of new clients, ensuring a smooth transition into live operation.
  • Identify opportunities to increase facility utilisation, complementary products, and support client expansion.
  • Contribute to portfolio growth targets through strong client retention and proactive account development.

Other duties may be assigned outside of the following duties and responsibilities:

REQUIREMENTS:

  • Basic understanding of financial statements, debtor books, and credit risk.
  • Excellent communication and relationship building skills.
  • Ability to balance commercial opportunity with sound risk judgement.
  • Highly organised, with the ability to manage multiple clients and deadlines.
  • Confident using CRM systems, financial analysis tools, and Microsoft Office.

Benefits

  • Private medical insurance for you
  • 10% Employer pension contribution
  • 30-day annual leave entitlement plus Bank/Public Holidays
  • Free Gym Membership
  • Discretionary annual bonus
  • Discretionary share awards
  • Life Assurance
  • Income Protection
  • Save As You Earn company share acquisition scheme
  • Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
  • 4 days of paid Volunteering leave to support our local communities
  • World Class offices located in the lively area of Ancoats Manchester
Create a job alert for this search

Client Services Manager • Ancoats, Manchester, GB

Similar jobs

VP, Client Operations & Process Excellence

BNY MellonManchester, England, GB
Full-time

BNY Mellon in Manchester is looking for a Vice President, Client Operations Manager to lead teams responsible for client processing operations.This role focuses on enhancing operational efficiency ... Show more

 • Promoted

Commissioning Manager

Leaders In Care Recruitment LtdStoke-on-Trent, ENG, GB
Full-time

Autonomy to shape a new nursing home| Strong bonus potential | Long-term stability and growth.Clinical Commissioning Manager.You will take full ownership of a newly opened, luxury care home, with t... Show more

 • Promoted

Global SaaS Client Success Leader

KonkerManchester, England, GB
Full-time

A growing SaaS company is seeking a Head of Account Management and Client Success to lead a multi-disciplinary team across two locations.Responsibilities include coaching team members, managing cli... Show more

 • Promoted

Private Client Senior Manager

Pro-TaxBlackburn, England, GB
Full-time

Hybrid working & wider benefits).An outstanding opportunity to join a respected and growing independent firm based in the Blackburn, as a Manager or Senior Manager with compliance focus in their Pr... Show more

 • Promoted

Client Services Associate

RyanManchester, England, GB
Full-time

Business Connectivity Reimbursement (Phone/Internet).Gym Membership or Equipment Reimbursement.Tuition Reimbursement After One Year of Service.Award-Winning Culture & Community Outreach.Are you pas... Show more

 • Promoted

Senior Private Client Investment Manager — CISI Level 6

Eden RoseManchester, England, GB
Full-time

Eden Rose, a well-established Wealth Management firm in Manchester, seeks an experienced Investment Manager.You will manage and advise on client investment portfolios, ensuring exceptional service ... Show more

 • Promoted

Manager Transaction Services

Armstrong WatsonManchester, England, GB
Full-time

Due to continued growth within our Corporate Finance team, we are seeking to appoint a highly motivated Transaction Services Manager to be based in either our Leeds or Manchester office.You will wo... Show more

 • Promoted

Technical Services Manager ( Hard FM )

IWFMManchester, England, GB
Full-time

Technical Services Manager ( Hard Services - Healthcare Trust ) - North West £60k+ Neg Basic Plus Bonuses + Car.Our client's seek to appoint a Technical Services Manager to lead the delivery of Har... Show more

 • Promoted

Technical Services Manager ( Hard FM )

Maddison ConsultantsManchester, England, GB
Full-time

Technical Services Manager ( Hard Services - Healthcare Trust ) - North West £60k+ Neg Basic Plus Bonuses + Car.Our client's seek to appoint a Technical Services Manager to lead the delivery of Har... Show more

 • Promoted

Accounts Team Manager

Alf Recruit LimitedBury, England, gb
Full-time

ALF Recruit is delighted to be partnering exclusively with a well-established, independent accountancy practice near Bury to recruit an Accounts Team Manager into a key leadership role within the f... Show more

 • Promoted

Senior Private Client Solicitor / Private Client Partner/Manager

QED LegalFarnworth, England, GB
Full-time

Senior Private Client Solicitor / Private Client Partner.Greater Manchester | Hybrid Working (4 Days Work From Home) | Partnership Opportunity | Wills, Trusts & Probate | Leadership Role | Competit... Show more

 • Promoted

Client Services

DeptManchester, England, GB
Full-time

Please note, this is a talent pool position, not a live role.If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be i... Show more

 • Promoted

Sr Director - Client Services

Equator Design groupManchester, England, GB
Full-time

The purpose of this position is to oversee the strategic development and growth of client accounts, ensuring that they are developed to their full profit potential for Equator through account plann... Show more

 • Promoted

Senior Specialist, Client Reporting/Performance

BNYManchester, England, GB
Full-time

Vice President, Client Reporting/Performance.At BNY, our culture allows us to run our company better and enables employees’ growth and success.As a leading global financial services company at the ... Show more

 • Promoted

Client Manager - £45,000 - £55,000 A Year - Remote

Blusource RecruitmentCheetham Hill, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

Manages client accounts, overseeing financial reporting, tax compliance, and process improvement, ensuring quality and driving client growth. Show more

 • Promoted

Client Relationship Partner

Informed SolutionsAltrincham, England, GB
Full-time

Make a difference and advance your career by helping deliver some of the UK's most important #tech4good projects, making the world a smarter, safer, greener, and healthier place.You'll join a talen... Show more

 • Promoted

Marketing Manager (Financial Services)

Bordeaux & BurgundyManchester, England, GB
Full-time

Remote (Greater Manchester, UK).Bordeaux & Burgundy, headquartered in New York, is a B2B SaaS, content-first marketing firm that specialises in building go‑to‑market engines for ambitious SaaS and ... Show more

 • Promoted

Service Delivery Manager

ConnexAIManchester, England, GB
Full-time

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels.You will manage and mentor our Service Desk team, ensuring team success, SLA adher... Show more

 • Promoted

Senior Accounting Services Manager — Hybrid Work & Global Clients

PwCManchester, England, GB
Full-time

A leading global accounting firm is seeking a qualified Senior Manager for their Accounting Services team in Manchester.In this role, you will manage a portfolio of clients, lead teams delivering c... Show more

 • Promoted

Client Services

DEPT®Manchester, England, GB
Full-time

Please note, this is a talent pool position, not a live role.If you are interested in future Account Management/Client Services opportunities at DEPT®, please submit an application and we will be i... Show more