Employee Relations Specialist - Sutton Coldfield

• Employee Relations Specialist - Sutton Coldfield* The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa.

Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world.

Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team. The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking an exciting chapter in our history.

The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before. We believe in taking care of our team just as much as we do our guests.

That's why we were named in the 2026 Caterer's Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026. *Salary* The salary for this role is 27,777 per annum, plus tips, based on a 25-hour working week. * The People Team* The People Team is at the heart of the Belfry, supporting our colleagues from the moment they join and throughout their career journey.

They play a vital role in creating a positive culture, driving engagement, and ensuring every team member feels valued, supported, and inspired to succeed.

From recruitment and onboarding to development, wellbeing, and employee relations, the People Team helps shape an environment where individuals and teams can truly thrive. * About the role* Following our recent expansion, we are recruiting for a brand-new role of an Employee Relations Advisor.

Within this role, you will be the first point of contact for all ER matters across the resort, providing timely, consistent, and professional advice.

You will play a key role in supporting People Advisors and managers, ensuring all cases are handled effectively, fairly, and in line with current legislation and company policies. As an Employee Relations Advisor, your duties include : * Managing a range of ER cases, including absence, disciplinaries, grievances, and performance issues * Supporting and guiding People Advisors and managers through ER processes * Ensuring all cases are managed in line with employment law and internal policies * Maintaining accurate and detailed case records and documentation * Identifying trends and providing insights to support proactive people management * Supporting continuous improvement of ER processes and policies * About you* Our ideal candidate will : * Have experience in an ER-focused or HR role with good working knowledge of employment legislation * Be highly organised and able to manage multiple cases with strong attention to detail * Communicate confidently and provide clear, practical advice * Be confident supporting others and acting as a reliable point of contact * Handle sensitive situations with professionalism, discretion, and fairness * Be proactive, structured, and solutions-focused *Belfry Benefits* * * *Learning & Development* We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus.

Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership.

We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential. *Wellness* Your wellbeing matters.

In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24 / 7 GP access, health cash plans, and menopause support.

Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle. *Showing Our Appreciation* We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays.

Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox.

Free onsite parking and complimentary meals during shifts are also provided. *Making a Difference* Sustainability and community are at the heart of what we do.

Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications.

Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship. *Our Values* Working here means being part of a supportive, values driven community.

Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.