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Operations Supervisor, AMZL OperationsAmazon • Redditch, England, UK
Operations Supervisor, AMZL Operations

Operations Supervisor, AMZL Operations

Amazon • Redditch, England, UK
27 days ago
Job type
  • Full-time
Job description
P.S. The role is We- Sat 13:30-00:00

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

Youll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role which will give you experience in using the tools and systems that make our operations successful.

Key job responsibilities
Measure and monitor workflows track onsite performance and provide important shift information to frontline management to ensure operational excellence across shifts
Support and train employees to deliver great service and supervise them in their daily tasks
Support the Shift/Area Manager with projects to improve processes cultivate a safe working environment and increase workforce engagement
Work with other departments to find solutions to address common issues or support needs in areas of key performance
Use data analysis to identify ways to optimise safety quality and productivity

A day in the life
As an Operations Supervisor youll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules quality processes and the priority plan for the day.

Youll escalate any issues you spot to your manager but sometimes youll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times youll support your Line Manager in planning shifts to make sure you have enough team members working during peak times.

About the team
Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.

There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.


- Experience working with the MS Office suite (Word Excel Outlook) in a professional environment
- Advanced proficiency in local language in both written and verbal communication (C1 Common European Framework of Reference CEFR)
- Relevant experience working with data analytics and using these metrics to identify problems

- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above wed love to hear from you.
- Experience of stakeholder management including building and maintaining professional relationships
- Experience in an operational environment such as logistics retail hospitality or customer service

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Operations Supervisor, AMZL Operations • Redditch, England, UK

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