THE EXCITING OPPORTUNITY
We opened the first 5* Hotel in Liverpool; The MunicipalHotel & Spa MGallery in May 2023 and have reset the clock within thishistoric building bringing it back to to create memorable heartfelt moments for alllife enjoyers to experience unique stories from the past but also to immersethemselves into our hospitality creating their own astonishing tales ofMGallery magical moments. We boast 179 stunning bedrooms set in aremarkable and inspiring landmark of the city. Time is of essence and at theheart of The Municipals story. The iconic clock tower and bells givingthe tempo to a timeless melody. Various restaurants bars and a state ofthe art spa sanctuary experience will offer everyone the place to have thetime of their lives pause the clock and embark upon their own magical journeywith MGallery.
MGallery Boutique hotels with one-of-a-kind designs ()
A DAY IN THE LIFE OF A BAR SUPERVISOR AT THE MUNICIPALHOTEL & SPA MGALLERY
What youll be doing...
As Bar Supervisor you will assist in the management of beverage service within thePalm Court and Seaforth Restaurant Team and floor areas. Ensuring you and your team deliver service to an optimum level insupport of the Bar Operations Manager and Palm Court Floor Manager.. This role has variable shifts evenings and days of work 5 daysover 7 (inclusive of weekends when Restaurants & Bars are busy). Youwill ensure the highest quality of customer service and emotional intelligencein all areas with demonstrated commitment in hitting financial operationaltargets and adherence to licensing laws. Training upskilling andmotivating the team is a priority along with delivering key measurables on stock key lines and financial bar closing reports. You will be an expert in Mixology specialising in the Art of the Bar and delivering cocktails with a story. Youwill have a passion for Alchemy and pride for your team to share yourenthusiasm. You will proactively driveefficiency employee productivity operational procedures and compliance withfinancial processes.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but hereare a few of our requirements...
An operational background(preferably within a full service hotel or quality restaurant / bar with highfootfall) with at least 1 full year of Supervisory experience in a qualityestablishment.
Passion forinteracting with people and you must be driven for you and your team to deliverquality 5* service.
An art of leadingthe team to maximise service productivity and revenue opportunities (upsellsside orders further drinks recommendations).
To be fully conversant in theWeights and Measures Act Licensing Laws and safety campaigns.
An establishedrecord of operational excellence creativity marketing awareness and strongproduct knowledge.
Excelling inplanning preparing knowledge sharing costings training and being fullycommunicative with your team and other departments.
Other duties include;
- Ensure service standards and guest satisfaction are at the highest levels through training mentoring monitoring feedback and setting expectations. Orchestrate a timeless memory and ensure our guests are delighted with our service.
- To be fully aware of all H&S legal compliance and procedural control requirements
- Delivery control and processing
- To strategically maximise sales and identify upselling opportunities.
- To supervise use people management skills in line with Company policies and drive the team to be the best!
- To work positively and collaboratively with all departments brand andHeartists.
WHAT WE OFFER
When you become one of our Heartists you will also be amember of the Accor and RBH group with all the benefits that brings. The ALLHeartists program is the benefits programme dedicated to AccorHeartists. It provides employees with the opportunity to enjoy memorableexperiences throughout the year thanks to preferential rates in hotels andexclusive discounts with a wide range of partners. The RBH companybenefits extend these offerings across RBH Managed hotels Hapi Benefits Referand Reward Schemes an extra days holiday for your birthday and pensionscheme. To conclude this power trio we have The Municipal Hotel benefitswith friends and family rates discounts free meals on duty gratuitiesdiscounted local parking and social events. Whats not to love
You will have access to a benefits package we believetruly works for our people and enhances our overall culture...Tolearn more about our full benefits packageclick heretowatch our RBH employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunityemployer. We believe in hiring a diverse workforce and sustaining an inclusivepeople-first culture. If at any point throughout our process you requirereasonable adjustments please
Apply now. Let your passion shine. #MGallery#MGalleryMoments #LifeatRBH
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1