Do you believe language can shape trust and global impact
Can you balance handson linguistic expertise with programlevel accountability
Are you ready to lead complex multilanguage initiatives that connect CFA Institute with professionals worldwide
Job Summary
The Localization Manager is responsible for the endtoend delivery quality and continuous improvement of localization programs supporting CFA Institute products and services. This role combines linguistic expertise with program management ensuring that localized content is accurate timely and aligned with CFA Institute standards and regional requirements. Acting as a subject matter expert in workflows tooling and linguistic quality the Localization Manager translates business needs into scalable solutions and drives operational excellence across the localization lifecycle.
This position is based in the UK and reports to the Director Localization Management.
Responsibilities include but are not limited to:
Localization Program Delivery
Own end-to-end delivery and content quality of localization projects across products languages and releases
Ensure alignment with key stakeholders on scope timelines and resource requirements in alignment with business priorities across assigned projects
Manage the full localization project lifecycle from requirements intake through final delivery and validation
Ensure localized content meets quality regulatory and market-specific requirements
Monitor delivery performance against timelines quality benchmarks and cost considerations
Localization Tooling & Technology Collaboration
Facilitate cross-teams coordination in the management of the localization platform (Phrase)
Design and maintain segmentation rules filters and automation to maximize translation memory leverage
Evaluate and optimize machine translation (MT) usage including configuration and performance assessment
Partner with technology teams to support system integrations and workflow enhancements
Language Review Ownership
Perform hands-on linguistic review within Phrase and during LQA of all localized content for accuracy consistency and fitness for purpose
Govern translation memories glossaries and termbases to ensure consistency and reuse
Execute QA processes interpret results and implement corrective actions with a focus on root-cause resolution
Serve as a subject matter expert for linguistic quality and localization standards
Vendor & Stakeholder Collaboration
Collaborate with external language service providers to ensure quality and adherence to standards
Coordinate with internal stakeholders (product SMEs content technology) to align delivery plans and priorities
Provide clear guidance feedback and issue resolution to maintain delivery quality and timelines
Build effective working relationships to support seamless localization execution
Monitor and manage vendor performance against quality cost and SLA commitments
Drive continuous improvement through structured vendor feedback and performance tracking
Project Cost Governance & Compliance
Ensure transparency and control of localisation costs including oversight of word counts translation memory (TM) analysis discount application and invoicing across assigned projects
Validate that negotiated pricing and savings are consistently applied and auditable across vendor delivery
Ensure adherence to agreed standards for financial reporting cost tracking and financial governance
Identify and mitigate risks across localisation delivery quality timelines and compliance
Content Security & Data Management
Ensure all content submitted to the language vendor is processed through approved secure platforms and workflows
Ensure strict controls are being adhered to by the language vendor in prohibiting the use of public AI tools public MT engines personal accounts or unmanaged environments
Ensure cross-functional alignment to maintain compliant secure and auditable localisation operations
QUALIFICATIONS
Bachelors degree or an equivalent combination of education and experience
46 years of experience in localization translation or project/program delivery
Native-level fluency in Simplified Chinese isnecessary with demonstrable professional translationreviewand LQA experience
Proven experience translating and reviewing documentation ideally in the financial educational or regulated content domains
Proven experience creating maintaining and governing glossaries termbases and translation memories
Proven expertise in CAT tools file engineering and segmentation strategy including creation and maintenance of complex segmentation rules regex and filters (ideally within MemoQ or Trados or Phrase)Experience working in complex multi-stakeholder environments; education credentialing or regulated industries preferred
Demonstrated experience managing localization projects end-to-end
Demonstrated expertise in localization tools and workflows (Phrase MemoQ Trados XTM or similar)
Strong knowledge of translation memory management terminology governance and linguistic QA
Practical understanding of machine translation and AI-assisted localization
Experience in requirements gathering process mapping and workflow optimization
Ability to analyze data and apply insights to improve outcomes
We offer a comprehensive benefits package to support our employees including health coverage generous time off competitive retirement plans flexible work options and wellbeing and development programs. You can learn more on our careers site: Working at CFA Institute Comprehensive Benefits
About CFA Institute
CFA Institute is the global leader in investment excellence and ethics. With nearly 200000 charterholders across 160 markets we promote professional growth uphold ethical standards and help advance better financial markets. Join a global organization committed to putting investors first.
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Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education experience or location. We thank all those who apply.
We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee group of employees or prospective employee on the basis of race color national origin citizenship or immigration status religion creed or belief age marital or partnership status marital or family status care giver status pregnancy and maternity sexual and other reproductive health decisions physical abilities/qualities disability sexual orientation gender gender identity or expression predisposing genetic characteristic military or veteran status status as a victim or witness of domestic violence or sex offense or stalking unemployment status infectious disease carrier status migrant worker status educational background socio-economic status geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment including but not limited to recruitment hiring compensation training development promotion demotion layoff recall furlough transfer leave of absence and dismissal. This is a global policy that applies to all CFA Institute employees regardless of location.
If due to a disability or current medical condition you need an accommodation or assistance to complete a job application you can request one at any stage of the recruitment process. Please send an email to noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences.
Required Experience:
Manager
Employment Type : Full-Time
Experience: years
Vacancy: 1