Manager Copy Exactly! & Customer Change Notification

Company Overview

The SPTS division of KLA designs manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS) advanced packaging LED high speed RF device ICs and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles integrated circuits packaging printed circuit boards and flat panel close collaboration with leading customers across the globe our expert teams of physicists engineers data scientists and problem-solvers design solutions that move the world forward.

Job Description/Preferred Qualifications

This role will be based in Celtic Lakes. Our new 237000-square-foot Newport facility provides additional production and customer collaboration spaces including 25000 square feet of R&D clean rooms 35000 square feet of state-of-the-art manufacturing space and tool demo areas all designed to support development of semiconductor process technologies across advanced packaging power devices microelectromechanical systems (MEMS) radio frequency (RF) and photonics sector technology.

Role Purpose

A highly transparent management role accountable for the governance execution and continuous improvement ofCopy Exactly (CE!)andCustomer Change Notification (CCN)processes. The role ensures that product process documentation and supply chain changes are implementedcompliantly consistently and traceably protecting customer commitments quality performance and regulatory readiness.

The role sits at the center of organisational growth ensuring manufacturing builds strictly to released BOMs approved engineering changes and customer requirements. This includes training internal teams and suppliers to maintain anauditready compliancefirst culture.

Core Responsibilities

1. CE! (Copy Exactly) Program Ownership

• Act as site/program owner forCE governance defining and controlling critical components (process parameters tools equipment materials software routings work instructions).
• Maintain CE standards checklists and compliance frameworks including exception handling and recertification.
• Lead CE assessments and lead noncompliances through detailed risk assessment approval and corrective action.
• Ensure customer communication of component or process changes via KLA workflows and customer systems (e.g. ECCOS).

2. CCN (Customer Change Notification) Governance

• Lead the endtoendCCN process: intake impact assessment approvals customer notification implementation and closure.
• Ensure timely accurate notifications for changes impacting form fit function process test suppliers materials documentation packaging labelling or performance.
• Chairmonthly CCN governance reviews collecting findings and driving efficiency.

3. BOM & Configuration Compliance

• EnsureBOMsand system configurations accurately reflect all approved component and engineering changes prior to build and shipment.

4. Supply Chain Change & Compliance Management

• Govern supplier and material changes (AVL PCNs alternates material certifications).
• Coordinate crossfunctional review and qualification of supplier changes before implementation.
• Drive supplier CE/changecontrol readiness traceability and documentation compliance.

5. Training & Competency Ownership

• Define and deploy rolebased training for CE CCN and changecontrol processes across the organisation and supply chain.
• Ensure training is supervised effective and supported by auditready evidence.

6. Quality & Regulatory Readiness

• Ensure CE/CCN processes align with QMS and support customer and external audits.
• Lead or support investigations and CAPAs related to change control BOM accuracy or training gaps.
• Maintain anauditalwaysreadyposture through strict documentation and traceability.

7. Metrics Governance & Continuous Improvement

• Establish dashboards and operating rhythms for compliance performance.
• Use data to reduce escapes rework and cycle time.
• Lead continuousimprovement initiatives to improve change efficiency approval lead time and rightfirsttime adoption.

Decision Rights

• Approve/reject CE changes and deviations.
• Block implementation of nonapproved or nontrained changes (stoptheline authority).
• Define CCN governance rules and implement crossfunctional adherence.

Key Results

• CE compliance plans critical component lists and audit results
• Full CCN log with customer communication traceability
• Changecontrol and BOM compliance dashboards
• Training matrices and proficiency records
• Supplier change qualification documentation

KLA is proud to be an equal opportunity employer. For this role we are looking for someone who has:

• Strong experience in change control configuration management and BOM governance
• Knowledge of QMS audits CAPA and document control
• Manufacturing and supplychain change experience in regulated or highreliability environments
• Strong collaborator influence structured communication and compliancefirst approach
• Lean / Six Sigma exposure desirable

What we will offer you

KLAs benefits package includes:

Annual leave starting at 25 days (plus bank holidays) contributory pension scheme cash health plan cycle to work scheme global bonus plan share scheme rewards scheme life assurance generous shift allowance and overtime premiums.

Minimum Qualifications

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1