dunnhumby is the global leader in Customer Data Science partnering with the worlds most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight advanced technology and close collaboration to help our clients grow innovate and deliver measurable value for their customers.
dunnhumby employs nearly 2500 experts in offices throughout Europe Asia Africa and the Americas working for transformative iconic brands such as Tesco Coca-Cola Nestlé Unileverand Metro.
Tesco Media is the ultimate media partner to brands. Built on unrivalled customer insight its a media owner with soul scale and storytelling power. Tesco Media helps brands and agencies connect meaningfully with customers drive creative effectiveness and grow at the point of purchase.Through Tesco the UKs largest grocery retailer with over 24 million Clubcard households - representing nearly every home in the UK - Tesco Media offers brands an unparalleled view into the motivations and behaviours of the nation. It is perfectly positioned to solve businesses greatest marketing challenges unlocking growth by enabling brands to connect with customers in meaningful ways online in-store and via its offsite partners all while enhancing the shopping experience for its customers.Were looking for a talented Sales Operations Senior Lead who expects more from their career. Sitting within the Demand & Supply team this role plays a critical part in enabling sales success through data-driven insight performance analysis and operational excellence.You will partner closely with Sales Product and Finance teams to optimise sales performance improve processes and unlock growth opportunities for global advertisers. This is a highly impactful role that sits at the heart of our commercial strategyhelping to shape how we measure success identify opportunities and scale effectively.What youll be working on
Analyse and interpret sales performance data providing clear insights to identify growth opportunities across clients and categories
Develop a deep understanding of sales performance running regular deep dives and working sessions with sales teams to drive improvements
Partner with cross-functional teams including Finance and Product to design and deliver dashboards and reporting frameworks
Own and evolve sales performance reporting ensuring stakeholders at all levels have access to accurate actionable insights
Monitor and evaluate key sales KPIs using data to inform decision-making and future strategy
Support sales planning processes including budgeting forecasting and performance tracking
Optimise sales processes identifying efficiencies and improving ways of working across teams
Shape the future of sales tooling including CRM systems and data infrastructure by defining requirements and driving enhancements
What were looking for
Experience in a sales operations analytics or consulting role ideally within a media retail media or advertising environment
Strong commercial acumen with a proven ability to support revenue growth through data and insight
Experience partnering with sales teams and senior stakeholders to influence decision-making
Solid understanding of the digital or retail media landscape
Excellent data analysis and storytelling skills with the ability to translate complex data into actionable insights
Experience working in cross-functional environments and managing multiple stakeholders
Familiarity with CRM systems and reporting tools
What you can expect from us
We wont just meet your expectations. Well defy them. So youll enjoy the comprehensive rewards package youd expect from a leading technology company. But also a degree of personal flexibility you might not expect. Plus thoughtful perks like flexible working hours and your birthday off.
Youll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble small-business feel that gives you the freedom to play experiment and learn.
And we dont just talk about diversity and inclusion. We live it every day with thriving networks including dh Gender Equality Network dh Proud dh Family dh One dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.
Our approach to Flexible Working
At dunnhumby we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others so if this is important to you please raise this with your recruiter as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
Required Experience:
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