Service Charge Officer

Service Charge Officer

A place to make things happen

Location: Hybrid Bradford in the office approximately once a month.

Salary:27554 per annum

Permanent 35 hours per week Monday Friday 9am to 5pm

We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service every time.

Were also proud to be at the forefront of change. Were on a journey of transformation finding new ways to support our customers - and our people.

If youre looking for a career where you can learn new skills try new things and shape your future theres a place for you at Accent.

Build Your Finance Career While Making a Difference

Were looking for a detail-oriented and proactive Service Charge Officer to join our Finance team.

In this role youll support the Service Charge Accountant and wider service charge team in delivering accurate service charge budgets forecasts and accounts. Youll play a key role in ensuring service charge costs are calculated and allocated correctly helping us provide a transparent and positive experience for our customers.

This is an excellent opportunity for someone with strong Excel skills and a finance background who enjoys working with data solving problems and ensuring accuracy.

What Youll Be Doing

• Supporting the preparation of service charge budgets forecasts and year-end accounts.
• Assisting with the calculation and allocation of service charge costs in line with occupancy agreements and regulatory requirements.
• Maintaining accurate financial records and service charge data.
• Producing customer communications and financial information with a high level of accuracy.
• Investigating and resolving discrepancies and identifying potential issues.
• Supporting key finance processes and ensuring deadlines are met.
• Working closely with the Service Charge Accountant and wider Finance team to deliver excellent customer outcomes.
• Contributing to continuous improvements in systems processes and reporting.

To view/download the job description please click here.

Salary

The spot salary for this post is 27554 per annum for applicants who fully meet the requirements of the post. If youre still developing some of the skills or experience you can start at a salary 5% or 10% below the spot rate with clear support and progression opportunities to reach the full amount.

About you

To be successful in this role youll bring:

• Intermediate to advanced Excel skills including experience working with formulas large datasets and data manipulation.
• Strong reporting and analytical skills with the ability to identify trends investigate discrepancies and ensure data accuracy.
• A high level of attention to detail and a commitment to producing accurate work.
• The ability to manage competing priorities and work effectively to strict deadlines.
• A sound understanding of accounting and financial principles.
• Strong customer service and stakeholder management skills with the ability to build positive working relationships.
• Experience using finance systems and working with financial data.
• Part-qualified in a relevant accounting qualification (or actively working towards qualification).

Youll also be a proactive team player with excellent organisational skills and a problem-solving mindset.

The successful applicant will be subject to preemployment checks such as DBS and social media screening before an offer is confirmed.

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A Teams interview with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.
Planned date: 30th July via Teams.

Stage 2: A Place to Show Your Strengths
A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. Youll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 10th August at our Bradford office.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

Weve got big ambitions and were looking for people who want to grow with us. Here youll have the chance to learn new skills shape your career and thrive in a collaborative environment where your ideas matter.

And because we believe great work deserves great rewards heres what you can look forward to:
Generous time off 28 days holiday plus bank holidays an extra day for your birthday and the option to buy more.
Health & wellbeing support Cash health plan Health MOTs online GP access gym discounts and a dedicated volunteering day for a cause you care about.
Financial perks Car leasing options salary sacrifice schemes and exclusive discounts through our benefits platform to help your money go further.
Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice plus life assurance at three times your salary for peace of mind.
Family-friendly policies Enhanced parental leave flexible working options and support for work-life balance.
Career development From Stepping into Management and Management Essentials training to our Leadership Academy apprenticeships and more well help you grow and succeed.

This is more than a job its a place where you canmake an impact feel valued and be rewarded for what you do.

Were Committed to Inclusion

We believe diversity makes us stronger and were committed to creating a place where everyone feels valued respected and able to thrive.

Our recruitment process is designed to be accessible and inclusive and if you need any reasonable adjustments at any stage just let us know well make it happen.

Because this isnt just a workplace itsa place to belong.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Required Experience:

Unclear Seniority

Employment Type : Full-Time
Experience: years
Vacancy: 1