Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / 32000pa
Vivo Talent are partnering with a growing SaaS business in Cardiff that is undergoing an exciting period of transformation scaling both its products and the way its teams operate.
Theyre looking for a 2nd Line Support Engineer to act as a key technical point of contact for customers and internal stakeholders resolving incidents and service requests while delivering an exceptional support experience.
This is an excellent opportunity for someone with a product-focused mindset who enjoys getting to the root cause of issues understanding the why behind problems and contributing to long-term improvements rather than simply closing tickets.
Key Responsibilities
Skills & Experience
If youd like to hear more about this opportunity then please get in touch with any questions that you have or an up-to-date CV.
Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / 32000pa
Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / 32000pa
Support Engineer / Application Support / 2nd Line Support / SaaS / Hybrid / Permanent / Cardiff / 32000pa
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