Talent.com
Kingfisher
Service Team ManagerKingfisher • New Malden, England, UK
Service Team Manager

Service Team Manager

Kingfisher • New Malden, England, UK
28 days ago
Job type
  • Full-time
  • Part-time
  • Permanent
Job description

Overview

Full time Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to 41500 per annum (Inclusive of 0.90p per hour store specific location allowance) Bonus Pension 6.6 Weeks Holiday

B&Q New Malden

Every day we give our millions of customers the ideas advice tools and confidence they need to create a home theyll love. Join us as a Service Team Manager and youll lead and inspire the checkout team to shape the customer experience through exceptional service.

Whats the job

A great team needs a great leader and your role as a Service Team Manager is to create a truly inclusive high performing team to deliver an exceptional journey for every customer. Its B&Qs ambition to make every customer count so you are driven by a passion to create true brand loyalty to support future sales this role you will:

  • Youll lead a vital part of our store operation shaping the customer experience and driving service excellence through a newly formed team of Shift Leads
  • Inspire the Make Every Customer Count agenda as a daily habit with the wider store team.
  • Oversee safety security & compliance routines across the store through your shift lead team.
  • Lead the checkout team & front-end service experience ensuring fast friendly and reliable service.

What we need:

Our Service Team Managers are key to running our business through their teams by delivering an exceptional customer this role you should be leading in a way that demonstrates the following qualities:

  • Obsessed about our customers and listening to them.
  • Objective and can slow down and really look at things with a clear view i.e. reviewing safety compliance.
  • You have strong emotional intelligence and thrive in influencing others.
  • You love to problem solve and can take others with you.
  • Confident to agitate when needed and deliver feedback to all audiences.

Whats in it for me

As part of a great team youll be valued for who you committed to making B&Q more diverse and representative of the communities we serve where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary our benefits package includes:

  • Award-winning pension scheme
  • Company Bonus Scheme
  • ShareSave options
  • 6.6 weeks holiday
  • Payroll giving
  • Employee Assistance Programme
  • Shopping discounts
  • Colleague wellbeing benefits and lots more

So we can support you during the application or interview process please contact for any recruitment adjustments.

#LI-Onsite


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
Create a job alert for this search

Service Team Manager • New Malden, England, UK

Similar jobs

Service Manager

Forward Assist RecruitmentHemel Hempstead, Hertfordshire, GB
Full-time

Our client have been supporting the UK construction industry with reliable plant hire for over 40 years.Known for our personal service and sustainable solutions, we take pride in doing things diffe... Show more

 • Promoted

Assistant Service Manager

Group 1 AutomotiveWillesden, Greater London, GB
Full-time

Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.Assistant Service Manager - JLR North London.Want to be the best you c... Show more

 • Promoted

Team Leader / Supervisor

The Best ConnectionWembley, England, GB
Permanent +1

Team Leader / Supervisor (Temp to Perm).Occasional changes to working hours may be required to support operational needs.We are looking for a reliable and motivated.This is an excellent opportunity... Show more

 • Promoted

Technical Team Lead – IT Services, EO Trust Eligible

Ocs ConsultingHorsham, England, GB
Permanent

Ocs Consulting is seeking a permanent Technical Team Lead to work in Horsham, UK.This role requires a minimum of 5 years' experience in technical leadership and proficiency in Tableau,.Net, SQL, an... Show more

 • Promoted

Data Center Manager - M&E/Hvac Critical Services - £82,000 - £100,000 A Year

Leading Global Facilities EngineeringCrawley, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Data Centre Contract Manager – West Sussex.OTE Earnings: £95,000 - £100,000.Salary c£82,000+ Annual Bonus 15% + Car Allowance + Mgmt Package (pensions/private medical).Client: Leading Global Facili... Show more

 • Promoted

Service Team Leader

ProTech Recruitment LtdBorehamwood, England, GB
Full-time

We are looking for an experienced and motivated Service Centre Team Leader to oversee the day‑to‑day operation of our Fusion Splicer Service Centre.This is a hands‑on leadership role responsible fo... Show more

 • Promoted

Team Manager Building Opportunities

Brent CouncilWembley, England, GB
Permanent

A Great Opportunity to Manage in Direct Services.Salary range: £61,653 - £65,181 p.Hours of work: 36 hours per week.Location: Civic centre and other locations from time to time.Brent is a tremendou... Show more

 • Promoted

IT Infrastructure Team Manager

Barnet and Southgate CollegeChipping Barnet, England, GB
Full-time +3

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.IT Infrastructure Team Manager.Technology Innovation & Development.GBP 44,085 - GBP 47,737 / year.Ar... Show more

 • Promoted

Retail Team Leader: Inspire Service & Growth

URBNRichmond, England, GB
Full-time

URBN's Anthropologie brand in Richmond is seeking a store leader to foster creativity, motivate the sales team and deliver an exceptional customer experience.You will support managers with service ... Show more

 • Promoted

Customer Operations Team Leader

TDSDacorum, England, GB
Full-time +1

We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits.We now operate tenancy deposit schemes in Eng... Show more

 • Promoted

Customer Operations Team Leader — Hybrid & Impact

TDSDacorum, England, GB
Full-time

A tenancy deposit service provider in Hemel Hempstead is seeking a Customer Operations - Team Leader to lead a team of Customer Service Advisors.Responsibilities include managing team performance, ... Show more

 • Promoted

Service Manager

Group 1 AutomotiveCricklewood, ENG, GB
Full-time

Job descriptionService Manager - JLR North LondonWant to be the best you can be? It's what drives us too.Working in our aftersales department as a Service Manager you will be a key part of the ... Show more

 • Promoted

Senior Service Delivery Manager

Costa CoffeeSt Albans, England, GB
Permanent

Senior Service Delivery Manager, Permanent.Lead the delivery and operational performance of critical Digital and Loyalty platforms that power Costa’s customer experience across multiple global mark... Show more

 • Promoted

Technical Services Manager

Hirecracker® MilitaryRedhill, England, GB
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.We’re looking for a proactive and technically strong.UK Government support cases within Commercial Sat... Show more

 • Promoted

Team Manager – Autism Services & Building Opportunities

Brent CouncilWembley, England, GB
Full-time

A local government authority in Wembley is seeking a Team Manager for Building Opportunities.The successful candidate will oversee two day centres, ensuring high-quality support for vulnerable adul... Show more

 • Promoted

Store Manager: Lead Team, Drive Sales & Service

Vision ExpressCrawley, England, GB
Full-time

As a Store Manager at Vision Express in Inverurie, you'll oversee the daily operations, manage staff, and ensure excellent customer service while achieving sales targets.You will also handle recrui... Show more

 • Promoted

Technical Services Manager

CBREDorking, England, GB
Full-time

Dorking - England - United Kingdom of Great Britain and Northern Ireland.Reporting to the Site Facilities Manager, the Technical Services Manager will be accountable for the successful management a... Show more

 • Promoted

Technical Team Lead

Ocs ConsultingHorsham, England, GB
Permanent

Leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium and Switzerland) is looking to recruit a.We deliver a range of services from IT Consultancy, Software Project Development ... Show more