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Operations Manager, Amazon, Dunfermline, Customer FullfillmentOperations • Dunfermline, Scotland, UK
Operations Manager, Amazon, Dunfermline, Customer Fullfillment

Operations Manager, Amazon, Dunfermline, Customer Fullfillment

Operations • Dunfermline, Scotland, UK
27 days ago
Job type
  • Full-time
Job description
Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time or support them to return items into the business through our Reverse Logistics processes. Its driven by Operations Managers who bring the team together to push excellence in safety quality and productivity across our sites. At your site youll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.




Key job responsibilities

Key job responsibilities
- Manage and develop a team of Area Managers
- Lead operational teams on a shift deal with issues and positively impact site performance
- Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
- Work closely with other support teams including HR Finance Health and Safety and Security
- Design and deliver initiatives across the sites to improve operational performance

A day in the life
Youll lead shifts at one of our operational sites. Youll also be the key link between a number of teams including finance safety and operations integration teams. That means youll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

A typical day will involve meetings with different areas of the business diving into performance and metrics for sites and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. Youll be a source of leadership and support your team to be the best managers they can be.

- Experience in people management and stakeholder management
- Experience using data analysis to drive business decisions
- Experience in a Global Supply Chain Manufacturing Production/Procurement Distribution Logistics or related environment/operations
- Advanced proficiency in verbal and written English and intermediate proficiency in the local language

- Bachelors degree or experience working for Amazon or any Amazon subsidiary or affiliate
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience in warehouse operations and logistics or equivalent
- Experience using Microsoft Office (Outlook Word Excel PowerPoint etc.) in a professional environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Manager


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Operations Manager, Amazon, Dunfermline, Customer Fullfillment • Dunfermline, Scotland, UK

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