People Manager - Sutton Coldfield

People Manager - Sutton Coldfield

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over 80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer's Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Salary

The salary for this role is 50,000 per annum, plus tips.

The People Team

The People Team is at the heart of the Belfry, supporting our colleagues from the moment they join and throughout their career journey. They play a vital role in creating a positive culture, driving engagement, and ensuring every team member feels valued, supported, and inspired to succeed. From recruitment and onboarding to development, wellbeing, and employee relations, the People Team helps shape an environment where individuals and teams can truly thrive.

About the role

Due to internal progression, we are now recruiting a People Manager to join The Belfry. As a People Manager, you will play a key role in supporting and developing our teams across the resort, ensuring we create an engaging, inclusive, and high-performing workplace. You will partner with department leaders to provide expert guidance on people matters, driving consistency, compliance, and a positive employee experience.

As a People Manager, your duties include:

• Leading a team of People Advisors to partner with all departments within the resort
• Supporting managers with all aspects of employee relations
• Coaching and developing leaders in managing their teams effectively
• Leading recruitment and succession planning activities, ensuring we attract and retain top talent across the resort
• Driving employee engagement initiatives and supporting a positive workplace culture
• Overseeing onboarding and induction processes to create a great first impression for new starters
• Supporting learning and development initiatives, including training plans and career progression pathways
• Ensuring compliance with employment legislation and company policies
• Analysing people data and trends to inform decision-making and continuous improvement
• Acting as a trusted partner across departments, offering proactive and solutions-focused advice

About you

Our ideal candidate will:

• Have previous experience in a People/HR role, ideally in a fast-paced environment such as hospitality or leisure
• Ideally be CIPD qualified (not essential)
• Be confident handling employee relations matters with professionalism and confidentiality
• Have strong communication and interpersonal skills, with the ability to influence and build relationships
• Be organised, proactive, and able to manage a varied workload
• Have a passion for people, culture, and creating a positive employee experience
• Be confident using HR systems and interpreting people data
• Demonstrate a collaborative approach, working effectively across teams
• Be solutions-driven, with a focus on continuous improvement

Belfry Benefits

Learning & Development
We invest in our people through hands-on coaching, mentoring, and a wide range of in-house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness
Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation
We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference
Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values
Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.