Technical Service Engineer

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role:

As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

This is a field-based role covering customers around the North West England.

What you will do:

• Perform Installation, Commissioning, Service and Repair of our equipment
• Perform training, both internally and externally where needed
• Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation
• Actively promote M-I service products to our customers
• Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings
• Build strong relationships with our customers by delivering first class customer service
• Attend technical training to continuously develop product knowledge and skills

What you need to have:

• Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting
• Full UK Driving License
• Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions
• Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment
• Proficient in managing multiple tasks simultaneously without compromising quality
• Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required
• In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential

What we offer:

• Bonus scheme
• Company car
• Performance based yearly merit increase
• Growth opportunities & international environment

Youll only be the right candidate if you are aligned to our values and culture:

• Collaborative entrepreneurial spirit
• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

If you believe you match our values and have the experience were looking for, then apply! We cant wait to hear from you.

Location: Chester/Warrington

#LI-DNI #SWE

Work Arrangement : Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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This position may be located in : EMEA : United Kingdom : Manchester : Manchester

Sub Division: Direct Distribution UK LRD

Job Requisition ID: 67190

Job Function : Engineering