Head of Procurement Business Partnering

Job Description

As part of ISS Supply Chain & Procurement’s transformation journey, this role plays a key part in evolving the function from a traditional savings-focused approach into a differentiating value proposition for key accounts.

Leading a growing team of Procurement Business Partners, the role ensures strong collaboration with account teams, clients, and internal stakeholders to drive successful bids, on-time mobilisation, operational performance, and continuous improvement.

Key Responsibilities

• Lead Procurement Business Partnering support across commercial bids, ensuring the right procurement solutions and value propositions are included and can be delivered.
• Support the mobilisation and transition of large contract wins, ensuring Supply Chain & Procurement activities are aligned for successful go-live.
• Manage and develop a growing team of Supply Chain & Procurement Business Partners, including individuals embedded within client account teams.
• Define and deliver account-specific strategic priorities in collaboration with account leadership teams.
• Drive procurement and supply chain targets through clear action plans, progress tracking, reporting, and continuous improvement.
• Partner with commercial and sales teams to support bid strategies, manage expectations, and ensure procurement value is effectively represented.
• Drive supplier performance, compliance, strategic sourcing activity, savings initiatives, and opportunities for additional value creation.
• Develop and improve business partnering processes by leveraging best practices across UK, global, and Group procurement teams.

Professional and Personal Competencies/Qualifications

• Strong stakeholder engagement skills, with the ability to build effective relationships and collaborate with internal and external teams.
• Proven people management experience, with the ability to lead and engage a growing team.
• Strong understanding of Supply Chain & Procurement, with experience working alongside commercial teams.
• Experience supporting bid processes, mobilisation, transitions, and contract lifecycle activities.
• Ability to collaborate with commercial and sales teams while managing expectations effectively.
• Strong strategic and analytical approach, with the ability to develop fact-based supply chain strategies.
• Experience driving supplier performance, compliance, savings initiatives, and value creation opportunities.
• Experience within the FM or service industry is desirable but not essential.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.