Talent.com
ACS Performance
EMEA Sales Support EngineerACS Performance • London, United Kingdom
EMEA Sales Support Engineer

EMEA Sales Support Engineer

ACS Performance • London, United Kingdom
4 days ago
Job type
  • Full-time
Job description
Detection & Controls Sales Support Engineer - EMEA

Travel:

Up to 20%

About the Role

An exciting opportunity has arisen for an experienced Detection & Controls Sales Support Engineer to join a growing technical team supporting customers and sales operations across the EMEA region. This role is ideal for a technically skilled professional with strong knowledge of fire detection, control and command systems who enjoys combining technical expertise with customer support, training, and business development activities. As a key technical specialist, you will provide advanced support for detection and control system solutions, work closely with sales teams to support business growth, and engage with customers, consultants, and industry stakeholders to ensure successful project delivery and product adoption.

Key Responsibilities

Provide advanced technical support for detection and control systems to customers, internal teams, and project stakeholders across the EMEA region.

Act as a technical resource for sales teams, supporting business development activities and helping to achieve sales and profitability objectives.

Assist with technical aspects of quotations, specifications, and project documentation.

Deliver product demonstrations and technical presentations.

Support consultants, end users, and internal colleagues in specifying detection and control solutions for projects.

Design and deliver product training programmes for customers and internal teams.

Share technical knowledge and provide support to colleagues across the wider technical support function.

Participate in new product introductions, beta testing activities, and product development feedback processes.

Support the resolution of technical product issues and customer claims by providing expert guidance and recommendations.

Work closely with product management teams to provide market intelligence, customer feedback, and recommendations for future product improvements.

Engage with consultants, insurers, authorities, and end users to promote the correct specification and application of solutions.

Support compliance activities, certifications, approvals, and adherence to relevant industry standards.

About You

To be successful in this role, you will possess: Strong technical knowledge of detection, control, and command systems and associated technologies.

Previous experience in technical support, applications engineering, or a similar customer-facing engineering role.

Experience delivering technical training and product presentations.

Excellent troubleshooting and problem-solving skills.

Strong organisational skills with the ability to manage multiple priorities.

Excellent communication skills in English; additional European languages would be advantageous.

The ability to work effectively in an international and fast-paced environment.

Personal Attributes

Self-motivated with a proactive approach to work.

Highly organised with strong attention to detail.

A collaborative team player with a positive attitude.

Strong interpersonal and communication skills.

Adaptable, resilient, and capable of prioritising workload effectively.

Results-focused with a strong sense of ownership and accountability.

TPBN1_UKTJ
Create a job alert for this search

EMEA Sales Support Engineer • London, United Kingdom

Similar jobs

Sales Solutions Engineer - EMEA

SonarGreater London, England, GB
Full-time

Sonar helps prevent code quality and code security issues from reaching production, amplifies developers' productivity in concert with AI assistants, and improves the developer experience with stre... Show more

 • Promoted

Electronics Sales Engineer

Astute Technical Recruitment LtdLondon, England, GB
Full-time

Astute's Power Team is partnering with a power solutions provider to recruit a Sales Engineer for the South West area.The Sales Engineer role comes with a salary of £50,000, variable bonus and mont... Show more

 • Promoted

EMEA Sales Analytics Lead (London)

NinjakitchenGreater London, England, GB
Full-time

SharkNinja is seeking a Senior Sales Analyst for the EMEA region, based in our London offices with a three-day in-office schedule.The role focuses on analytics, cross-functional support across prod... Show more

 • Promoted

Strategic Senior Sales Engineer (EMEA)

Monte CarloGreater London, England, GB
Full-time

Senior Strategic Sales Engineer.Monte Monte Carl or o’s growing its Sales Engineering team to accelerate our rapid growth.Act as a key member of the Monte Carl or o’s sales engineering team, provid... Show more

 • Promoted

Technical Sales Engineer

Irecruit4London, ENG, GB
Permanent

Recruit4 are hiring for a Technical Sales Engineer to join our client, a manufacturing business based in Bristol.This role offers fantastic commission, permanent work and great company culture.This... Show more

 • Promoted

EMEA Enterprise AI-CDP Sales Leader

RudderStackGreater London, England, GB
Full-time

RudderStack is seeking an Enterprise Account Executive to own and grow our EMEA region from London.You will lead enterprise opportunities across Europe, shaping territory strategy and building a sc... Show more

 • Promoted

Head EMEA Sales

Framework VenturesGreater London, England, United Kingdom
Full-time

InMobi is the leading provider of content, monetization, and marketing technologies that fuel growth for industries around the world.Our end-to-end advertising software platform, connected content,... Show more

 • Promoted

EMEA Senior Sales Engineer

BrinqaGreater London, England, GB
Full-time

Brinqa is the leading provider of unified cyber risk management and security analytics.Our software empowers companies to make cyber risk decisions across a wide range of platforms quickly and effi... Show more

 • Promoted

Technical Sales Engineer

Swindale Parks RecruitmentLondon, England, United Kingdom
Full-time

Superb basic salary + 25% bonus + car, phone, laptop, private medical, pension Home-based (ideally Midlands) | UK travel required Our client, a global, multi billion turnover, design and manufactur... Show more

 • Promoted

EMEA Pre-Sales Solutions Architect

Archive360, Inc.City Of London, England, GB
Full-time

Archive360 delivers a modern archiving platform that empowers organizations to address complex data governance and compliance challenges while leveraging AI and analytics.By transforming data into ... Show more

 • Promoted

Senior AI Solutions Sales Lead, EMEA North

AtlassianGreater London, England, GB
Full-time

Atlassian is looking for a consultative sales expert to join their Teamwork Collection Solution Sales team in Greater London.You'll be responsible for driving the adoption of Atlassian's AI-powered... Show more

 • Promoted

EMEA Enterprise SaaS Sales Lead

FundAppsGreater London, England, GB
Full-time

A fast-growing SaaS company in Greater London is looking for a Senior Sales Manager to drive new business growth across EMEA.The role involves owning the full sales cycle, developing strategic sale... Show more

 • Promoted

AI Enterprise Sales Leader, EMEA

HarveyGreater London, England, GB
Full-time

A leading AI solutions firm is seeking an Enterprise Account Executive to drive growth in the legal and professional services sectors.The role requires establishing and nurturing relationships with... Show more

 • Promoted

Sales Engineer (£75k basic, SaaS)

Ingenio GlobalGreater London, England, GB
Full-time

You know that sweet spot between.We’re looking for a Sales Engineer (or Presales or Solutions Consultant or even a Solution Architect!) who can bridge the gap between brilliant technology and real-... Show more

 • Promoted

Sales Engineer

Next Generation LtdLondon, ENG, GB
Permanent

Job Title: Sales EngineerJob type: PermanentHours: Monday Friday (08:00am 16:30pm)Salary: £50,000 p.Next Generation have been appointed to recruit for a Sales Engineer to work for a well-esta... Show more

 • Promoted

Sales Engineer (Engineering Products)

Ernest Gordon RecruitmentLondon, England, United Kingdom
Permanent

Sales Engineer (Engineering Products) £35,000 - £40,000 + Uncapped Commission + Car Allowance / Company Car + Training + Progression + Autonomy + Company Benefits South East (Field-Based) Are you a... Show more

 • Promoted

Senior Solutions Engineer – MEA Pre-Sales (Hybrid/Travel)

DatabricksGreater London, England, GB
Full-time

Join Databricks as a Senior Solutions Engineer to have a direct impact on customer success within the MEA region.You will utilize your technical expertise to work collaboratively in driving major D... Show more

 • Promoted

EMEA Solutions Engineering Specialist

KongGreater London, England, GB
Full-time

Kong is The AI Connectivity Company.Our platform sits at the centre of how enterprises manage APIs, AI agents, and the infrastructure connecting them and we’re scaling fast.The ADR role is the fron... Show more

 • Promoted

AI Sales Engineer, EMEA

Arize AIGreater London, England, GB
Full-time

Partner with account executives to articulate the overall Arize value proposition, vision, and strategy to customers.Work closely with some of the most sophisticated GenAI teams in the world.Act as... Show more

 • Promoted

Solutions Engineer

Data Science FestivalGreater London, England, GB
Full-time

Data Idols are working with a fast‑growing technology organisation to hire a Sales Engineer.This is a highly collaborative, client‑facing role focused on delivering impactful, data‑driven solutions... Show more