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Retail Operations & Customer Experience SpecialistJobtailor • London, England
Retail Operations & Customer Experience Specialist

Retail Operations & Customer Experience Specialist

Jobtailor • London, England
3 days ago
Salary
£18,808.00 yearly
Job type
  • Full-time
Job description
  • Manage day-to-day operational tasks that keep the retail channel running smoothly • Handle retail communications in a clear, professional, and timely manner • Process and monitor retail orders, ensuring accuracy and proper follow-through • Support communication with retail customer contacts and internal teams • Maintain accurate reporting, trackers, and documentation to support good decision-making • Work closely with internal teams to resolve issues and uphold service standards • Support service-related queries and escalations across customer operations • Assist with process improvements and wider operational projects as needed Requirements * Retail experience - whether this retail operations, customer service, order management, or a similar role * Strong communication skills and a professional, considered approach * Excellent organisation and attention to detail * Comfortable using trackers, spreadsheets, and basic reporting tools * Able to manage competing priorities accurately in a fast-paced environment * A collaborative mindset and a genuine willingness to learn 🔍 ATS Optimization Keywords Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings. Soft Skills * strong communication skills * professional approach * excellent organisation * attention to detail * ability to manage competing priorities * collaborative mindset * willingness to learn J-18808-Ljbffr
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Retail Operations & Customer Experience Specialist • London, England

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