*Start Date August*
We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services.
Job functions:
-Speaking to clients to quickly get to the root of their problem.
-Providing timely and accurate customer feedback.
-Helping customers via calls, emails, community posts and live chat.
-Use a positive personality and experience, not a script
-Assisting customers with their technical and software related problems
-Configuring and installing software over the phone at restaurant locations
-Provide outstanding service
-Know limitations and when to should ask for advice
-Own the resolution to the problem; don't leave the customer hanging
-Accurately and efficiently log all contacts in our CRM (Salesforce)
-Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback
About You:
- Fluent to a native level in: German
- Fluent level of English
- Open to work on weekends if need be
-Interpersonal skills, and passion for providing excellent customer service
-Strong communication skills: active listening, writing/typing, informal communication
-Restaurant/ Hospitality experience is an added bonus.
-At least one years experience providing customer support would be ideal - preferably in a software support environment
-Knowledge of current Microsoft Windows operating systems
-Knowledge of iOS and Apple Hardware
-Experience with the use of support desk tools like Salesforce, Communities, live chat would be great
Client Support (German Speaking) • City of London, London, United Kingdom
Wolters Kluwer in London is seeking a Specialist in Customer Service - Technical to advance the resolution of a wide range of technical issues for our customers.You will troubleshoot, maintain, and... Show more
Whalar is seeking a Team Business Lead in London to steer a full-service Pod spanning business leadership, strategy, community, media and delivery.You will shape vision, drive growth, and deliver o... Show more
Client Integration Specialist (German Speaking).At Epsilon, our Platform Delivery teams are essential to maintaining the reliability, stability, and flawless functioning of our production systems a... Show more
Third Bridge Group is seeking an Associate to drive client insight delivery by contacting industry experts and coordinating high-quality calls with clients.You will develop commercial awareness, bu... Show more
For us and millions of users across the globe, that’s Spotify.Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond.We don’t just sell cr... Show more
For us and millions of users across the globe, that’s Spotify.Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond.We don’t just sell cr... Show more
Publicis Groupe ANZ in Greater London is seeking a Client Integration Specialist (German Speaking) to lead technical client integrations and maintain post-launch relationships.The successful candid... Show more
Privacy Jobs is seeking a Governance, Risk, and Compliance (GRC) Consultant to join Lex Dinamica in London.In this role, you will advise clients on GRC frameworks and support the implementation of ... Show more
A leading legal tech firm in the United Kingdom is seeking a high-level Product Support Specialist.This high-visibility role focuses on managing major client relationships, with a significant porti... Show more
Silversea is seeking a Personal Consultant UK/EMEA (German‑Speaking Outbound Sales Cruise Consultant) based in our London Office in London Chancery Lane to sell cruises and shore side products to c... Show more
Legal & Transaction Support Associate.This role provides critical legal and operational support on.M&A and corporate transactions.As Paying Agent, the team plays a central role in the execution of ... Show more
Ripple is seeking a Senior Sales Manager in London to lead revenue growth across Germany and Austria.You will own the end-to-end sales cycle, engage with financial institutions, crypto-native firms... Show more
Interactive Brokers UK is seeking a Client Technical Support specialist to assist clients with inquiries across our platforms, including desktop, mobile and web offerings.Fluency in English plus Ge... Show more
Whatfix, a London-based AI-driven enterprise software company, seeks a Senior Solutions Consultant to support the Sales team from demos to PoCs, articulating ROI and product value to prospects and ... Show more
A leading investment management firm in London seeks a Danish Client Service Investment Associate.In this dynamic role, you will partner with banks, assist in relationship management, and handle op... Show more
Third Bridge is a leading global research firm hiring a German-speaking Associate for our client services team in the UK.You will be calling industry experts to obtain insights for investors, manag... Show more
Professional Services Consultant to act as a customer-facing representative.You will deliver advisory and technical services for Nexthink products, focusing on improving digital employee experience... Show more
Investor Relations at Private Equity Insights.This role offers you the opportunity to expand and nurture our community of key VIP groups such as institutional investors (LPs) and other key stakehol... Show more
Brookfield Asset Manager (UK) Holdco Limited in London seeks a Client Associate to support fundraising and client servicing for institutional investors.The role involves working with Client Relatio... Show more
Mandarin Recruitment is excited to offer a Lettings Support Customer Service position in a Leasing Real Estate agency located in London.This role focuses on providing exceptional service to foreign... Show more
%20Holdco%20Limited){kind=logo}
