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TOPdesk
Global Webinar & Virtual Events Manager (m/f/d)TOPdesk • London, England
Global Webinar & Virtual Events Manager (m/f/d)

Global Webinar & Virtual Events Manager (m/f/d)

TOPdesk • London, England
6 days ago
Job type
  • Full-time
Job description
TOPdesk is an international software company specializing in service management. With over 700 colleagues across 8 countries and more than 5,000 customers worldwide, we help organizations deliver outstanding services every day. We’re looking for a Global Webinar & Virtual Events Manager (m/f/d) to build and scale our global webinar program from the ground up. What you’ll do as a Virtual Events Manager This is a unique opportunity to shape a global program, establish best practices, and make a measurable commercial impact. * Develop and execute TOPdesk’s global webinar and virtual events strategy. * Plan and deliver webinars and virtual events from concept through reporting. * Create scalable playbooks, templates and processes for global marketing teams. * Collaborate with Demand Generation, Product Marketing, Field Marketing and Sales to align events with marketing campaigns and commercial priorities. * Design engaging attendee experiences and ensure a consistent brand experience across all virtual events. * Measure performance, analyze results and continuously optimize attendance, engagement and pipeline contribution. * Partner with RevOps to ensure accurate reporting and CRM integration. * Build an on-demand content library that supports future marketing campaigns. Are you our new Virtual Events Manager? * Experience building or managing B2B webinar or virtual events programs, ideally within a SaaS environment. * Strong project management skills and the ability to manage multiple projects simultaneously. * Experience working cross-functionally with Marketing and Sales teams. * Hands‑on experience with webinar platforms such as ON24 or similar. * Data‑driven mindset with the ability to analyze performance and translate insights into improvements. * Excellent communication and stakeholder management skills. * A proactive, hands‑on mentality with the confidence to build new processes from scratch. Nice to have * Experience in ITSM, enterprise software or another technical B2B industry. * Experience with Salesforce and/or HubSpot. * Experience working with external agencies or production partners. * Experience managing global or multi‑region marketing programs. * We welcome applications from all interested parties, regardless of their ethnic and social background, age, religion, gender, disability, sexual orientation, or identity. J-18808-Ljbffr
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Global Webinar & Virtual Events Manager (m/f/d) • London, England

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