Collections Administrator

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for a Collections Administrator to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As Collections Administrator you will be responsible for running a portfolio of debt matters that primarily relate to merchants who have defaulted, merchant’s chargeback and seller clawbacks or HR debt. What you’ll do: * Open and close debt related matters * Liaise with merchants and sellers regarding these matters, primarily over the phone * Where required, issue proceedings, enter judgments and take enforcement * Assist with all credit control matters, ensuring process compliance * Understand the costs of debt enforcement and assist in making decisions on appropriate action * Negotiate payment plans and ensure terms complied with * Prepare court bundles What you bring: * Experience in a similar type role, ideally at either Paralegal/Legal Executive or Solicitor level with experience of handling debt recovery matters, or be qualified by experience * Solid organisational skills and excellent attention to detail * Excellent communication skills, including relationship building with individuals across the business * Highly computer literate with experience of accounting packages * Ability to work quickly, accurately and to deadlines, using a logical and methodical approach * A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence Why you should join myPOS: * Vibrant international team operating in hi-tech environment * Annual salary reviews, promotions and performance bonuses * myPOS Academy for upskilling and training * Unlimited access to courses on LinkedIn Learning * Annual individual training and development budget * Refer a friend bonus as we know that working with friends is fun * Teambuilding, social activities and networks on a multi-national level What we offer: * Health and wellbeing programme * 21 days holiday * Your birthday off (paid) * Company events * Company pension * Free eye test from Specsavers * Access to PERKBOX * Dress down Friday Who we are: Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy. Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past. Pro tip: Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth! myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances. Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short‑listed candidates will be contacted. Good luck! J-18808-Ljbffr