We are looking for a detail-oriented Reservations
Agent to join the team here at St Ermin’s Hotel.
If you want to work for one of the best places in
hospitality, multiply the fun, love and energy we have at our workplace, we
would love to hear from you.
Looking after our people is all that we care about. We are a
London living wage, Workplace Mental health-chartered Employer and consistently
voted as one of the Best Places to Work in Hospitality.
When you join us, you will become a vital member of our
team. You will not only support us in delivering breath-taking hospitality to
our guests but also to create a workplace that becomes a role model to others.
What do you get in Return?
As a Reservations Agent, you will respond to communications from guests and travel agents as well as processing reservations arriving by email, telephone, and
through the sales team. You will be responsible for handling both room reservations (Transient and Groups)
and Food & Beverage reservations, including bookings for the restaurant,
afternoon tea, in-room dining, and covers of 10 or more guests.
What will you be doing?
Qualifications and skills required:
Note: This description is not intended to establish a total
definition of the job, but an outline of the duties and responsibilities of the job role.
To find out more about us, check out our Instagram accounts @sterminshotel and @funloveenergy
You will have to be eligible to work in the UK to be
consider for the role.
Reservations Agent • London, United Kingdom
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