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Sureserve Group
Repairs SchedulerSureserve Group • Glasgow, Lanarkshire, UK
Repairs Scheduler

Repairs Scheduler

Sureserve Group • Glasgow, Lanarkshire, UK
28 days ago
Job type
  • Full-time
Job description

At Sureserve Energy Services UK excellence is not just an expectation; it's our standard. With a driven team of over 500 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We have an opportunity in our Glasgow office for a diligent and driven Repairs Scheduler.

Key Responsibilities:
  • Deliver efficient scheduling and re-scheduling works as required and schedule at least one/two weeks ahead.
  • Reconciliations of the previous day's work
  • Managing capacity to deliver the workload, liaising with contract teams
  • Analyse workload data to ensure best scheduling practice is used (i.e. geography / skill set / existing works scheduled)
  • Support with inbound/outbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner
  • Answer customer queries and take ownership of any issues arising through to completion
  • Raise jobs and make appointments using the main customer database and complete any associated administrative tasks as necessary logging information accurately and concisely
  • Ensure all jobs are assigned to the relevant engineers within designated regional/client areas
  • Ensure the engineers ar...
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Repairs Scheduler • Glasgow, Lanarkshire, UK

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