Hiring for an experienced Level 2 Onsite IT Lead Technician to become the senior technical presence at a dedicated school site in Stevenage. This is a hands-on role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuring a first-class service for both staff and students.
You'll work closely with the Technical Account Manager and wider Managed Services team, acting as the main onsite technical contact while delivering high-quality support, driving continuous improvements and leading small IT projects.
IT Team Lead • Stevenage, Hertfordshire, UK
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