hackajob is collaborating with Barclays to connect them with exceptional professionals for this role.
Join Barclays as a Senior AI Conversational Designer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role, you will drive innovation, leverage cutting‑edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self‑service, and fallout prevention, while shaping the model team structure for managing technology and concepts in this space, including AI/ML and advanced data analysis.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job‑specific technical skills.
The successful candidate can be based in Knutsford (Radbroke Hall) or London (Luke Street) .
#J-18808-LjbffrSenior Conversational Designer • knutsford, england, United Kingdom
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