If you are looking to develop existing skills or take on a new challenge, click on the link below and apply today!
The Role:
This role will include managing a team of front-line Advisors to deliver outstanding customer experience focused on resolve first time, every time by positively achieving challenging Key Performance Indicators (KPIs).
What you'll be doing:
Ensure regulatory compliance standards are consistently achieved (DPA, customer records) along with a thorough knowledge of C-MeX.
Coach, lead and support the team to deliver a positive customer experience in an efficient and effective manner with resolve first time, every time' approach.
Manages underperformance within the team and supports with effective development plans in a timely manner, maintaining attrition levels within plan.
Inspirational and creative leader with first class communications skills (both written and verbal).
Builds great business relationships with the people who report into them, identifies training/coaching needs and delivers to the team.
Promotes a culture of diversity and inclusivity throughout the workplace.
Confident managing operational incidents putting the cus...
Operations Contact Centre Team Leader • Hatfield, Hertfordshire, Hertfordshire, UK
Apply (by clicking the relevant button) after checking through all the related job information below.We are looking to recruit a Supervisor/Team Leaders to join us in St Albans.Joining us as a Supe... Show more
From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here on our careers site.If you are considering sending an application, make sur... Show more
Key Account Support professional in Watford to manage the order lifecycle for key retailers and distributors.The successful candidate will ensure on-time delivery, understand customer needs, and li... Show more
Bupa in Harrow is seeking a Mindplace Centre Manager to lead all Mindplace Centre activities, ensuring high standards of governance and customer service.You will drive operational performance, mana... Show more
Team Leader / Supervisor (Temp to Perm).Occasional changes to working hours may be required to support operational needs.We are looking for a reliable and motivated.This is an excellent opportunity... Show more
Service Coordinator £30000-£34000 Leatherhead.Kenneth Brian Associates are recruiting for a enthusiastic Scheduler on behalf of a leading company based in Leatherhead.We are seeking som... Show more
Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team... Show more
Level 2 Onsite IT Lead Technician.This is a hands-on role combining 1st, 2nd and some 3rd line support with responsibility for mentoring junior technicians, maintaining IT infrastructure and ensuri... Show more
If working with some of the UK’s biggest and best-loved brands in hospitality sounds good to you, then at Matthew Clark you’ll find careers that put you front and centre with the pubs, clubs, and r... Show more
We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits.We now operate tenancy deposit schemes in Eng... Show more
We are looking for an experienced and motivated Service Centre Team Leader to oversee the day‑to‑day operation of our Fusion Splicer Service Centre.This is a hands‑on leadership role responsible fo... Show more
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.GXO Logistics Supply Chain Inc.Ready to turn data into meaningful action? C... Show more
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.We are recruiting for a Shift Lead to join our client based in Hammersmith, working wit... Show more
Applying for this role is straight forward Scroll down and click on Apply to be considered for this position.I'm currently recruiting for a.This is a fantastic opportunity for an experienced financ... Show more
Porsche Retail Group Hatfield is seeking a Centre Support Manager to lead the reception team, ensure exceptional customer service, and oversee the centre's marketing events while supporting custome... Show more
Support the Customer Solutions Manager in the day to day running of the team, ensuring phone queues are managed and achieving the required number of outbound calls, whilst also optimising team perf... Show more
Leisure Centre Manager Northwest LondonSalary: £42,000 per annumLocation: Northwest London4Leisure Recruitment are proud to be recruiting for an experienced and motivated Leisure Centre Manag... Show more
Are you an experienced SENCO, Head of SEND, Deputy SENCO or ALS leader looking for a strategic leadership role without a teaching commitment? This is your opportunity to shape inclusive practice, l... Show more
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.We support all AWS data centers and all the servers, storage, networking, power, and ... Show more
Location: Mander Farm Road, Barton Way, Silsoe, MK45 4DS.Contract: 23 hours per week + regular overtime, permanent contract, part time.Working pattern: varied shifts including early mornings (store... Show more
%20Ltd){kind=logo}
%20PLC){kind=logo}
){kind=logo}
