IT Managed Services 3rd Line Service Desk Engineer
Location: Cardiff, United Kingdom
Reports to: Head of Service Desk
Hours: 40hrs per week, which will include a rota & night shifts.
Job Summary: The Third Line Service Desk Engineer will be responsible for providing advanced technical support, managing the infrastructure and security requirements of the client. This role involves handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed Service.
The ideal candidate should be driven, collaborative, and supportive to both internal staff, and the clients the business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment.
Role Requirements
Microsoft Infrastructure Management:
3rd Line Engineer • Cardiff, South Glamorgan, UK
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