Technical Support Agent
Location: Essendine, Rutland
Job Type: Permanent, Full-Time
Salary: Competitive (Dependent on Experience)
Technical Support Agent
Interaction Recruitment are proud to be recruiting on behalf of our client for a Technical Support Agent to join their established technical support team based in Essendine, Rutland.
This is an excellent opportunity for someone who enjoys problem-solving, has a passion for technology, and takes pride in delivering exceptional customer service. Whether you already have technical support experience or are looking to build your career within IT, this role offers ongoing training, development and genuine opportunities for progression.
Working within a collaborative and supportive environment, you'll become an integral part of a team providing remote technical support to customers using specialist software solutions.
The Role
As a Technical Support Agent, you'll be the first point of contact for customers requiring technical assistance. You'll diagnose software issues, provide remote support, explain system functionality, and ensure customers receive an excellent service every time.
You'll receive full support from experienced colleagues and managers, with continuous training available as systems evolve...
Technical Support Agent • Rutland, Rutland, UK
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