Service Advisor
Franchised Motor Dealership - Carlisle
42.5 Hours per Week
Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm
Salary from £29,879 DOE + Bonus + Excellent Benefits
Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.
You'll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.
The Role
As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.
Key responsibilities include:
Managing customer bookings and service enquiries
Advising customers on maintenance and repair requirements
Upselling additional work where appropriate
Maintaining accurate records and handling confidential information
Working to deadlines in a busy aftersales environment
Deliv...
Service Advisor • Carlisle, Cumbria, UK
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