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CV Technical Ltd
Technical Support Engineer (CNC Programming)CV Technical Ltd • Luton, ENG, GB
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Technical Support Engineer (CNC Programming)

Technical Support Engineer (CNC Programming)

CV Technical Ltd • Luton, ENG, GB
30+ days ago
Salary
£36,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Job Description

Technical Support Engineer\n

Location: Luton
Salary: £36,000 + Car and other excellent benefits
Job Type: Full-Time | Permanent

\n

Are you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment? If so, we have an exciting opportunity to join a market-leading engineering business.

\n

As a Technical Support Engineer, you will play a key role in supporting customers, sales teams, and internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving.

Key Responsibilities\n

    \n
  • Deliver professional machine and software demonstrations to prospective customers.
  • \n
  • Program and operate CNC machinery to produce customer-specific demonstrations and showcase equipment capabilities.
  • \n
  • Provide operator and programming training on a range of advanced manufacturing equipment.
  • \n
  • Prepare and maintain demonstration machinery and showroom facilities to a high standard.
  • \n
  • Deliver remote technical support, diagnosing and resolving customer operator and programming queries.
  • \n
  • Accurately document customer issues and technical support activities.
  • \n
  • Develop engaging demonstrations that highlight machine performance, productivity, and customer applications.
  • \n
  • Carry out time studies and provide productivity and process improvement recommendations.
  • \n
  • Support the sales team with technical expertise throughout the sales process.
  • \n
  • Assist with tooling and application support where required.
  • \n
  • Support internal training initiatives for colleagues and technical staff.
  • \n

About You\n

    \n
  • Proven experience programming CNC machinery is essential.
  • \n
  • Strong knowledge of CNC programming (offline and/or conversational programming experience is advantageous).
  • \n
  • Experience working with advanced manufacturing or sheet metal processing equipment.
  • \n
  • Strong understanding of machine operation, manufacturing processes, and production techniques.
  • \n
  • Excellent communication and presentation skills with a customer-focused approach.
  • \n
  • Comfortable delivering training to customers with varying levels of experience.
  • \n
  • Ability to troubleshoot technical, operational, and programming issues both remotely and on-site.
  • \n
  • Organised, proactive, and able to manage multiple priorities.
  • \n
  • Full UK driving licence.
  • \n

What's on Offer\n

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  • Competitive salary.
  • \n
  • Excellent company benefits package.
  • \n
  • Ongoing technical training and professional development.
  • \n
  • Opportunity to work with cutting-edge manufacturing technology.
  • \n
  • A varied role combining technical support, CNC programming, customer engagement, and engineering expertise.
  • \n
  • Clear opportunities for career progression within a well-established engineering business.
  • \n

\n

If you're an experienced CNC Programmer looking to move into a more customer-focused technical role, or an established Technical Support Engineer seeking your next challenge, we'd love to hear from you. Apply today to find out more.

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Technical Support Engineer (CNC Programming) • Luton, ENG, GB

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