Talent.com
PeoplePlus
Student Support CoachPeoplePlus • Feltham, UK
Student Support Coach

Student Support Coach

PeoplePlus • Feltham, UK
12 days ago
Job type
  • Full-time
Job description

Be the first step in a learner’s journey

We’re looking for a proactive and compassionate Student Support Coach to join our Prison Education team. This is a key front-facing role where you’ll support learners from their very first interaction with education, helping them access opportunities, overcome barriers, and stay engaged in learning.

As the first point of contact for learners, you’ll play a vital role in shaping positive first impressions, supporting induction, and ensuring every learner is set up for success.

What you’ll be doing

Induction & Assessment

  • Deliver a warm and professional welcome to learners entering education
  • Lead screening and assessment processes during induction
  • Gather learner history and assess starting points
  • Deliver engaging induction sessions to maximise participation and engagement

Learner Engagement & Support

  • Provide ongoing pastoral support to improve learner retention and achievement
  • Build relationships with learners to understand goals and barriers
  • Support learners at risk of disengagement and track interventions
  • Use trauma-informed approaches to support learners effectively

Progression & Guidance

  • Offer advice and guidance on available courses and learning pathways
  • Promote education opportunities, including Open University and distance learning
  • Support applications and liaise with tutors and external organisations
  • Ensure learners are enrolled on courses aligned to their sentence plans

Administration & Operations

  • Maintain accurate learner records and data across prison systems
  • Support enrolment, registers, exams, and invigilation processes
  • Coordinate with internal teams and partner agencies
  • Help maintain systems for the smooth running of the education centre

Teamwork & Flexibility

  • Work collaboratively with tutors, support staff, and prison teams
  • Support peer mentors and learner development activities
  • Provide cover across the team, including admin and induction duties where required
  • Contribute to achieving contract KPIs and standards

What we’re looking for

Essential

  • NVQ Level 2 in Business Administration (or equivalent)
  • Level 3 qualification in supporting individuals with learning disabilities (or equivalent)
  • Strong IT skills and ability to manage and analyse data
  • Excellent organisational, communication, and interpersonal skills
  • Ability to motivate and engage learners, particularly those with barriers to education
  • Experience in administration and working with individuals with additional needs or trauma
  • High attention to detail and ability to manage records accurately
  • Understanding of safeguarding, equality, and data protection

Desirable

  • Information, Advice and Guidance qualification
  • Experience in prison or secure environments
  • Experience of exam invigilation and multi-agency working
  • Knowledge of OFSTED EIF

Why join us?

  • Play a crucial role in supporting learner engagement and achievement
  • Be part of a collaborative, supportive education team
  • Develop experience in prison education and learner support
  • Access ongoing training and development opportunities

Our values

We’re looking for people who demonstrate:

  • Customer First – supporting learners to improve their lives
  • True North – acting with integrity
  • Own It – taking accountability
  • Improve to be the best – striving for excellence

Apply now

If you’re passionate about supporting learners and making education accessible, we’d love to hear from you.

Create a job alert for this search

Student Support Coach • Feltham, UK

Similar jobs

Student Support Coach

PeoplePlusFeltham, GB
Full-time

Be the first step in a learners journey.Were looking for a proactive and compassionate.This is a key front-facing role where youll support learners from their very first interaction with education,... Show more

 • Promoted

SEN Teaching Assistant

Positive Futures Recruitment LtdCrawley, ENG, GB
Permanent

A specialist SEND secondary school in the heart of Horsham is seeking a compassionate and committed.The school provides an adapted National Curriculum delivered in small classes, with a strong focu... Show more

 • Promoted

Student Mentor

Morgan Hunt UK LimitedIsleworth, England, GB
Full-time

Join Us for an Exciting Opportunity as a Student Mentor in North London!!.We are seeking a motivated and empathetic Student Mentor to support pupils aged 16-19 with their academic progress, behavio... Show more

 • Promoted

Student Success Coach

Morgan Hunt UK LimitedHounslow, England, GB
Full-time

Morgan Hunt UK Limited is seeking a Student Achievement Coach to support learners across a range of programmes in North West London.You will help learners overcome barriers to learning, improve aca... Show more

 • Promoted

Inclusion Support Officer (HLTA) — Student Success

Esher Church of England High SchoolEsher, England, GB
Full-time

Esher Church of England High School is seeking an Inclusion Support Officer (HLTA) to work 37.The role offers progression within PS6 pay scale (£31,905 to £34,216 FTE) with a pro-rata starting sala... Show more

 • Promoted

Pastoral & Behaviour Support Manager (PBSM)

Holy Trinity CofE Secondary School, CrawleyGossops Green, England, GB
Full-time

We are seeking a Pastoral & Behaviour Support Manager (PBSM), who will provide pastoral and behavioural support to a given year group.This post would be suitable for an enthusiastic and dedicated p... Show more

 • Promoted

Restorative Behavior Lead for Student Reintegration

Holy Trinity CofE Secondary School, CrawleyGossops Green, England, GB
Full-time

Holy Trinity CofE Secondary School in Crawley is looking for an Internal Suspension, Reset & Reintegration Lead who is passionate about coaching and developing positive behaviour in our students, i... Show more

 • Promoted

Senior Residential Childcare Support Worker

Apple OrchardHorsham, ENG, GB
Full-time +1

Join Our Team as a Senior Residential Childcare Support Worker!\n.Are you ready to make a real difference in the lives of children? At Apple Orchard, our Senior Residential Support Workers are the ... Show more

 • Promoted

SHS Family Support Practitioner (School Based)

School-Home SupportWatford, England, GB
Permanent

SHS Family Support Practitioner (School-based).Future Academies Watford , Horseshoe Ln, Watford WD25 7HW.Term-time only plus inset days.Stage: online 04/09/2026; 2nd Stage: in person 09/09/2026.Our... Show more

 • Promoted

Head of Student Financial Services

GEDU ServicesWeybridge, England, GB
Permanent

Changing lives through education.Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic.In this pivotal role, you’ll drive financial... Show more

 • Promoted

Driving School Instructor

My Four WheelsHorsham, West Sussex, UK
Full-time +1

Become a Driving Instructor – Nationwide | Earn Up to £50,000+ with My Four Wheels Looking for a new career with flexibility, independence and great earning potential? My Four Wheels is a 5-star r... Show more

 • Promoted

Deputy Manager (Learning Disabilities)

SouthdownCrawley, ENG, GB
Full-time

Support people with learning disabilities to live full, happy lives.Do you want to make a meaningful.As a Deputy Manager, youll support the Service Manager to develop an excellent team, overseeing ... Show more

 • Promoted

Student Wellbeing & Behaviour Lead

EMEA3 RecruitmentCrawley, England, GB
Full-time

Holy Trinity Church of England School in Crawley is seeking a dedicated Pastoral & Behaviour Support Manager to provide pastoral and behavioural support to a year group, contributing to a safe and ... Show more

 • Promoted

Head of Additional Learning Support (ALS)

HirefulWeybridge, ENG, GB
Full-time

Are you an experienced SENCO, Head of SEND, Deputy SENCO or ALS leader looking for a strategic leadership role without a teaching commitment? This is your opportunity to shape inclusive practice, l... Show more

 • Promoted

Positive Behaviour Support Practitioner

Swift Care Solutions LtdEast Blatchington, East Sussex, GB
Full-time

We are looking for a compassionate and skilled Positive Behaviour Support Practitioner to join the Eastern County Care team.This is an exciting opportunity to support adults with learning disabilit... Show more

 • Promoted

Graduate Career Coach

Red 5 PeopleHounslow, England, GB
Full-time +1

Are you a graduate (or just early in your career) looking for a job that actually means something? This is one of those rare roles where you can finish the day knowing you've genuinely changed some... Show more

 • Promoted

SEMH Support Worker for SEN School

Protocol Education LtdEaling, England, GB
Full-time

Protocol Education Ltd is seeking a full-time Mental Health Worker based in Newham to support children and young people with social, emotional, and mental health needs.This rewarding role requires ... Show more

 • Promoted

University Sports Coach (Part-Time) — Lead Student Teams

St Mary’s University, TwickenhamTwickenham, England, GB
Part-time

St Mary’s University, Twickenham is seeking passionate and inspiring coaches to lead university teams to success across multiple sports, from football to lacrosse and beyond.The role focuses on del... Show more

 • Promoted

SEND Teaching Assistant - Secondary Support & Growth

Axcis Education RecruitmentMolesey, England, GB
Full-time

Axcis Education Recruitment is looking for a SEND Teaching Assistant in West Molesey, Surrey.The successful candidate will provide high-quality support to pupils with special educational needs, wor... Show more

 • Promoted

Youth Support Worker (Education and Care)

Randstad EducationCrawley, England, GB
Full-time +1

Children's and Youth Support Worker.A highly regarded care organisation and specialist school local to you is looking for an empathetic, passionate and kind Youth Support worker to support children... Show more